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I have a new HP envy 7645 printer. It is properly set up and
I have a new HP envy 7645 printer. It is properly set up and wifi is working properly, but the black ink is barely printing the top edge of any black text. I have cleaned the cartridges several times … read more
Jeffrey B
Jeffrey B
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It gives me a message: remove and reinstall the indicated
it gives me a message: remove and reinstall the indicated cartridge making surest is correctly installed. … read more
Josh
Josh
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I bought a 62xl color and black cartridge on July 10 @
I bought a 62xl color and black cartridge on July 10 @ Office Depot. I loaded the color cartridge in my HP ENVY 7645 Printer, did the test and it seemed to work fine. The black was not replaced as the… read more
Harry
Harry
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3,007 satisfied customers
I cannot print in color on my HP 7645 Envy. I just installed
I cannot print in color on my HP 7645 Envy. I just installed a new HP Color Cartridge. I go to the print options on teh screen, and the color line option does nota appear. … read more
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Jeffrey B
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I need a number to call, my office jet 6962 wont take the
I need a number to call, my office jet 6962 wont take the new ink. Ive purchased HP ink THREE times and it keeps telling my remove and reinstall the cartridge … read more
David L
David L
Bachelor's Degree
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Purhased original HP cartridges and msg states that they are
Purhased original HP cartridges and msg states that they are not authorized with my printer's configuration. … read more
Joel Kalman
Joel Kalman
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Master of Science Degree
2,536 satisfied customers
My Hp envy 7645 will not print. HP Envy 7645. 6 weeks. I do
my Hp envy 7645 will not print JA: What's the brand and model of your printer? Customer: HP Envy 7645 JA: How long has this been going on with your printer? Customer: 6 weeks JA: When did you last upd… read more
Kris R
Kris R
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Using compatible ink,, got msg remove and reinstall
using compatible ink,, got msg remove and reinstall indicated cartridge … read more
Engineer John C.
Engineer John C.
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3,230 satisfied customers
I just got a new hard drive for my HP computer, which seems
I just got a new hard drive for my HP computer, which seems to be working fine now. However, my HP Envy printer 5660 is not printing. The message screen says "Remove & reinstall the indicated ink cart… read more
Sudipto
Sudipto
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High School or GED
1,172 satisfied customers
HP Instant ink problem! It tells me the HP instant rink
HP Instant ink problem! It tells me the HP instant rink cartridge s not compatible with my printer, however this is the ink cartridge that I received with my new printer.. … read more
Kris R
Kris R
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I have changed the ink cartridges twice and both times it
I have changed the ink cartridges twice and both times it says "Reinstall the ink cartridges" This is an HP Envy 7645 … read more
Nathan
Nathan
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MY HP PRINTER HPENVY 7645 PRINTS BLANK PAGES AFTER I
MY HP PRINTER HPENVY 7645 PRINTS BLANK PAGES AFTER I REPLACED THE BLACK INK CARFTRAGE WITH A NEW CARTRAGE FROM HP INSTANT INK. WHERE DID I GO WRONG? … read more
Russell H.
Russell H.
Printer and Office Tech
Vocational, Technical or Trade Scho
3,420 satisfied customers
I have set up husbands computer a new one and we just bought
hi! i have set up husbands computer a new one and we just bought hp envy 4520 i downloaded all updates and drivers. restarted both. but the printer doesnt print out anything. its either super tiny or … read more
Richard
Richard
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HP ENVY 7645 printer will not print. Says in use but is not.
HP ENVY 7645 printer will not print. Says in use but is not. Wants me to re position printer cartridges and either shuts down or cancels print. Have to unplug printer to get it to get back to main men… read more
VanMagnus Systems
VanMagnus Systems
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Just purchased HP Envy 7645 e-all-in-one printer to use with
Just purchased HP Envy 7645 e-all-in-one printer to use with my 21 inch iMac desktop computer with OS X Yosemite 10.10.3, but Maverick is the newest Mac version mentioned in the direction pamphlet. Wi… read more
Viet - Computer Tech
Viet - Computer Tech
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I have an epson nx400. I ran out of black ink and installed
I have an epson nx400. I ran out of black ink and installed a new ink cartridge. I then got msg on the printer screen "can not recognize ink cartridges" So I then installed all new ink cartridges, and… read more
Robert M.
Robert M.
Bachelor's Degree
3,563 satisfied customers
I am using an HP OfficeJet G85. I am receiving an error message
I am using an HP OfficeJet G85. I am receiving an error message that I have an "incorrect color cartridge installed (HP78) - I have changed cartridges. I have done the process as described on the HP w… read more
Andy
Andy
Elec & Comp pro
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Hello, I have a HP PSC 2355 all in one printer. I have an error
Hello, I have a HP PSC 2355 all in one printer. I have an error message on it that reads 0x83f021bc I know it is not the ink cartridges cuz i just got new ones. Can you please help??!!… read more
Andy
Andy
Elec & Comp pro
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Meet the Experts:

Shefin

Shefin

Printer and Office Equip. Specialist

3,781 satisfied customers

Working as tech support specialist with a worldwide computer manufacturer.

Russell H.

Russell H.

Printer and Office Tech

3,420 satisfied customers

11+ yrs experience, inkjets & lasers, from huge to portable

Andy

Andy

Elec & Comp pro

2,717 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Bernie

Bernie

Printer Technician

1,997 satisfied customers

6+ years experience, Microsoft MCDST/CompTia A+ Certified

Sudipto

Sudipto

Engineer

1,172 satisfied customers

DIploma in Computer Hardware

Md. Sadique

Md. Sadique

Engineer

1,131 satisfied customers

Electronics engineer with 7+ years of experience in repairing office equipments & printers

Handy--Andy

Handy--Andy

Technical

957 satisfied customers

Helpdesk

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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