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Can’t get my printer to print. New modem. Need to set uo.

Customer Question
Can’t get my printer...

Can’t get my printer to print. New modem. Need to set uo

Technician's Assistant: How are you connecting to your printer: wirelessly or by USB?

Wirelessly

Technician's Assistant: When did you last update the printer driver software?

3days ago

Submitted: 6 months ago.Category: Printers
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Answered in 5 minutes by:
1/2/2018
Technician: Jason Jones, Technician replied 6 months ago
Jason Jones
Jason Jones, Technician
Category: Printers
Satisfied Customers: 19,276
Experience: 10+ years work experience.
Verified

Hello,
I look forward to helping you today.

With the installation of the new modem, you must first reconnect the printer to the new wireless signal. Have you done this, yet?

I will be standing by, looking forward to your response.
Thank you,
Jason

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Customer reply replied 6 months ago
Need to set up printer
Technician: Jason Jones, Technician replied 6 months ago

I am sorry to report, but it appears that your bank or credit card company is blocking the payment. You will have to contact your bank or credit card company, let them know that the payment is okay to be processed and that they need to remove the block. Once the block is removed, you may click the "Accept this Offer" button once more to accept.

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Customer reply replied 6 months ago
I’m ready to proceed
Technician: Jason Jones, Technician replied 6 months ago

Thank you. I will get that ready for you. After you click the "Securely Connect" button for the remote service, the remote link will be posted here. That will be the last charge for today.

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Shefin
Shefin, Printer and Office Equip. Specialist
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