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A large amount of paper is jammed in it. Canon pixma. This…

Customer Question
A large amount of...

A large amount of paper is jammed in it

Technician's Assistant: What's the brand and model of your printer?

Canon pixma

Technician's Assistant: How long has this been going on with your Pixma?

This is only time

Technician's Assistant: When did you last update the Operating System (OS) on the computer or device you're printing from?

My son- in law does all that. I am 78 and not really good at this stuff

Technician's Assistant: Anything else you want the Printer Expert to know before I connect you?

I have the back open but he roll of paper is too thick to move it

Submitted: 8 months ago.Category: Printers
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Answered in 1 hour by:
1/2/2018
Technician: John, Computer Science Engineer replied 8 months ago
John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 14,644
Experience: CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
Verified

Which Pixma Model Number is *****?

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Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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