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Related Printers Questions
We installed five cartrdides (new) into printer after
We installed five cartrdides (new) into printer after finally figuring out that the fifth cartridge on the left had to be a PHoto Ink 564. But it is still not printing in black. This has been an ordea… read more
Suhasini Velu
Suhasini Velu
Bachelor of Engineering
255 satisfied customers
The printer is not recognizing a new cartridge. No error
I just replaced the big black cartridge with a new one because the printout said it was empty. After replacement, the printout said it was still empty … read more
technicalcat
technicalcat
Computer Science
1,626 satisfied customers
I have a HP5520 printer that said I was out of black ink. I
I have a HP5520 printer that said I was out of black ink. I bought a new cartridge and now the black won't print. I heard you discontinued this printr. … read more
technicalcat
technicalcat
Computer Science
1,626 satisfied customers
Yesterday I purchased a new hp 564 XL black Ink Cartridge
Good Evening, yesterday I purchased a new hp 564 XL black Ink Cartridge installed it into the printer and nothing. So, I took it back to the store made an even exchange and installed a new ink cartrid… read more
Josh
Josh
It Support Specialist
Associate Degree
7,373 satisfied customers
I have a HP Photosmart 5520 that is printing only with
I have a HP Photosmart 5520 that is printing only with colors. I have replaced the black cartridge twice and it still does not print black ink. Although when I run the Print Quality Diagnostic, the wr… read more
Robert M.
Robert M.
Bachelor's Degree
3,579 satisfied customers
Purchased new 564 XL Black ink. Installed to photosmart plus
Purchased new 564 XL Black ink. Installed to photosmart plus B 210 and could not copy in black at all. Took out cartridge and placed into my other printer Photo smart 309 a series and cold not print o… read more
Richard
Richard
IT Manager
IT Manager, Consultant
15,018 satisfied customers
I have an HP5515 printer and just bought a pack of
I have an HP5515 printer and just bought a pack of cartridges … read more
Shefin
Shefin
Printer and Office Equip. Specialist
Engineering Diploma
3,781 satisfied customers
L Tried to load 546 xl and 564 black. HP photo smart 7520.
l Tried to load 546 xl and 564 black. HP photo smart 7520. printer will not work says cartridge missing. also printer offline. help … read more
Nathan
Nathan
Engineer
33,971 satisfied customers
In purchasing the 564 black cartridges how can you identify
In purchasing the 564 black cartridges how can you identify the 564 photo ( with symbol of bow tie) vs the regular black larger cartridge ( symbol of a trapezoid)? the packaging typically does hot dis… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
5,481 satisfied customers
I have an HP 7520 Photosmart printer. It has 5 ink cartridges.
I have an HP 7520 Photosmart printer. It has 5 ink cartridges. I need to replace the left one which is black, can not find one they keep selling me the one on the right. What am I doing or asking for … read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
5,481 satisfied customers
I have been using a 564 XL black cartidge on my C6380 printer
I have been using a 564 XL black cartidge on my C6380 printer for a long time with no probems. The ink apparently ran out (it stopped printing black), and I replaced it with a new cartridge, The black… read more
Michael T
Michael T
1,917 satisfied customers
Paper jam in my photosmart 6515 printer. I can not see the
Paper jam in my photosmart 6515 printer. I can not see the paper to remove it. Yes I did remove the paper path cover and still did not see the paper. I returned the paper path cover to its original lo… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
5,481 satisfied customers
My question concerns the Photo Black ink used by my HP Photosmart
My question concerns the Photo Black ink used by my HP Photosmart Premium. No. 564. the only ink I can find in 564 Photo is in a new reddish box and the cartridge is narrow and does not fit the slot f… read more
Michael T
Michael T
1,917 satisfied customers
I have an HP 7515 All in one printer. I am using HP Ink 564.
I have an HP 7515 All in one printer. I am using HP Ink 564. The XL Cartridge is full, and the PHOTO shows a warning light. I cannot print black and white documents currently. I rarely print photos. I… read more
Richard
Richard
Retired
Associate Degree
1,396 satisfied customers
I bought a new 564 black printer cartridge for my HP Photosmart
I bought a new 564 black printer cartridge for my HP Photosmart Plus Printer and it would not print. I replaced all the color cartirdges as well and another new black printer cartridge. The black stil… read more
Richard
Richard
Retired
Associate Degree
1,396 satisfied customers
I have a HP Photosmart Premium Fax C309a. The basic guide
I have a HP Photosmart Premium Fax C309a. The basic guide says to buy 564 or 564XL replacement cartridges which have worked in the past. I have now purchased 564Xl replacement cartridges and they do n… read more
Engineer John C.
Engineer John C.
Bachelor's Degree
3,230 satisfied customers
I have a 2-month old HP Photosmart Premium C309. After only
I have a 2-month old HP Photosmart Premium C309. After only a week or two I had to replace the 564 Black cartridge. I used the 564XL as the replacement. Now I find that the 564 Black cartridge is stil… read more
RPI Solutions
RPI Solutions
Technician, Developer
Bachelor's Degree
3,487 satisfied customers
my black ink is not showing. I bought PHOTOASMART 564 XL
my black ink is not showing. I bought PHOTOASMART 564 XL CARTRIDGE 800 PAGES BUT THE ONE NI THE PRINTER JUST HAD 300. cAN THIS NEW ONE BE USED OR DO i HAVE TO GO BACK TO THE 300 ONE or CAN i MAKE SOME… read more
Andy
Andy
Elec & Comp pro
MS Electrical Engineering
2,717 satisfied customers
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Meet the Experts:

Shefin

Shefin

Printer and Office Equip. Specialist

3,781 satisfied customers

Working as tech support specialist with a worldwide computer manufacturer.

Russell H.

Russell H.

Printer and Office Tech

3,420 satisfied customers

11+ yrs experience, inkjets & lasers, from huge to portable

Andy

Andy

Elec & Comp pro

2,717 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Bernie

Bernie

Printer Technician

1,997 satisfied customers

6+ years experience, Microsoft MCDST/CompTia A+ Certified

Sudipto

Sudipto

Engineer

1,172 satisfied customers

DIploma in Computer Hardware

Md. Sadique

Md. Sadique

Engineer

1,131 satisfied customers

Electronics engineer with 7+ years of experience in repairing office equipments & printers

Handy--Andy

Handy--Andy

Technical

957 satisfied customers

Helpdesk

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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