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SX60HS Camera worked well on Windows 7 slowly upgraded

Customer Question
SX60HS Camera worked well...

SX60HS Camera worked well on Windows 7 slowly upgraded toWin10. Got a new update for Win 10 01-01-18 can no longer download camera.

Technician's Assistant: What kind of computer or device are you printing from?

HP DESKTOP new 12 months

Technician's Assistant: How long has this been going on with your SX60HS?

Since yesterday when I got the WIN 10 update

Technician's Assistant: When did you last update the Operating System (OS) on the computer or device you're printing from?

UPdate operating system, november2017

Technician's Assistant: Anything else you want the Printer Expert to know before I connect you?

No, only that the SX60HS Camera is the most awsome unit I have owned in the last 50 years of photography

Submitted: 6 months ago.Category: Printers
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Answered in 3 minutes by:
1/2/2018
Technician: Moses C, Computer Hardware Engineer replied 6 months ago
Moses C
Moses C, Computer Hardware Engineer
Category: Printers
Satisfied Customers: 944
Experience: Resolution Specialist at Wipro Bpo Services
Verified

Hi, Welcome to JustAnswer support, thank you for utilizing our service.
I will be assisting you with the query and question you have with us.

This product is compatible with the operating system selected and when connected to a computer via a USB cable the camera should be automatically detected as a media device. It is not required to install a driver.

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Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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