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Receiving message stating at that printed head is not

Customer Question
Receiving message stating at...

Receiving message stating at that printed head is not installed correctly

Technician's Assistant: What's the brand and model of your printer?

Hp office print pro 8625

Technician's Assistant: How long has this been going on with your HP printer?

Today only

Technician's Assistant: When did you last update the Operating System (OS) on the computer or device you're printing from?

Don't remember

Submitted: 8 months ago.Category: Printers
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Customer reply replied 8 months ago
please cancel my order!!!
Answered in 47 minutes by:
1/2/2018
Technician: Nathan, Engineer replied 8 months ago
Nathan
Nathan, Engineer
Category: Printers
Satisfied Customers: 32,171
Experience: Computer networking/repair. 12+ years experience.
Verified

Hi, I'm Nathan.
Sorry to hear that you're having trouble, but I'll do my best to help you. Please give me a few moments to review your details here.

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Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
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