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How do I print on a Canon Pixma 3020 form my Samsung mobile…

Customer Question
How do I print...

How do I print on a Canon Pixma 3020 form my Samsung mobile phone?

Technician's Assistant: How long has this been going on with your Pixma?

Nothing is going on. I just bought the printer and I don't know how to print from my phone. Can you help me?

Technician's Assistant: Anything else you want the Printer Expert to know before I connect you?

My phone is a Samsung Galaxy J3 and I have internet and Wi-Fi from Frontier

Submitted: 7 months ago.Category: Printers
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Answered in 2 hours by:
1/1/2018
Technician: Harry, Engineer replied 7 months ago
Harry
Harry, Engineer
Category: Printers
Satisfied Customers: 2,824
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply, we're a bit behind with the holidays upon us. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know

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Customer reply replied 7 months ago
There really isn't a problem yet. I just want you to walk me through setting everything up so I can print directly from my mobile phone
Technician: Harry, Engineer replied 7 months ago

You can use the Canon Print app from the Android/Google Play store.

Take a look here: https://play.google.com/store/apps/details?id=jp.co.canon.bsd.ad.pixmaprint&hl=en

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Customer reply replied 7 months ago
Do I have to hook the printer to my computer wirelessly to get that Canon Printer App on my mobile to find the printer. My computer is hard wired into a cable and my phone just cannot find the printer.
Technician: Harry, Engineer replied 7 months ago

Yes, wirelessly.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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