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On switch would not turn off. I unplugged power cord and in
On switch would not turn off. I unplugged power cord and in turing it back on cartridge carrier sounds like it's growling and it won't print. Printer is 6 mo. old and cartridge is new. Thank you … read more
Ameen Khan
Ameen Khan
Senior IT Support Specialist
Information Technology Management / Computer Science
131 satisfied customers
MY HP SAYS THAT IT HAS A PROBLEM WITH THE PRINTER OR THE INK
MY HP SAYS THAT IT HAS A PROBLEM WITH THE PRINTER OR THE INK SYSTEM. I HAVE TURNED PRINTER ON AND OFF AND UNPLUGGED IT SEVERAL TIMES BUT I CAN NOT GET PAST THIS MESSAGE. WHAT CAN I DO TO FIX THIS? … read more
Aparna Indresh
Aparna Indresh
Engineer
Electronics & communication engineering
121 satisfied customers
I have a HP Office Jet 6700 Premium It has worked well for
I have a HP Office Jet 6700 Premium It has worked well for some time. Now it says there is a problem with the printer ink system. I have acted on the advice to turn the printer off, to unplug it and t… read more
Wes
Wes
Owner/Consultant
Bachelor's Degree
379 satisfied customers
I have an HP Officejet 6600 e-All-in-One Printer -
I have an HP Officejet 6600 e-All-in-One Printer - H711a/H711g. When I tried to print something it gave me this message: There is a problem w/ the printer or ink system. Turn off printer, then on. If … read more
jeffreybongers
jeffreybongers
ICT Support 1/2/3/ Line
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Can no longer FAX from my computer using PRINT command
Can no longer FAX from my computer using PRINT command (Printer Fax name missing) on HP 8620 installed on Windows 10 operating system. … read more
Russell H.
Russell H.
Printer and Office Tech
Vocational, Technical or Trade Scho
3,420 satisfied customers
My HP Officejet Pro #8620 printer quit. I contacted HP and
My HP Officejet Pro #8620 printer quit. I contacted HP and they tell me that I have much on my MacBook Pro computer that is not mine and this has caused the printer problem. Can you help me? … read more
jeffreybongers
jeffreybongers
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Information Technology
631 satisfied customers
My printer says, "There is a problem with the printer or ink
My printer says, "There is a problem with the printer or ink system. Turn printer off, then on. If problem persists, contact HP. It is persisting. . . … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,562 satisfied customers
My printer hp officejet pro 8620 has stopped working. I am
My printer hp officejet pro 8620 has stopped working … read more
Harry
Harry
2,218 satisfied customers
I tried to install new updates for epson that I rarely
I tried to install new updates for epson that I rarely use....had to cancel the update, it kept going around in circles. I changed all ink cartridges, but when I print, it goes through the motions - e… read more
Shefin
Shefin
Printer and Office Equip. Specialist
Engineering Diploma
3,882 satisfied customers
My HP photosmart 5510 is not printing. Printed documents 2
My HP photosmart 5510 is not printing. Printed documents 2 days ago, no problem … read more
Shefin
Shefin
Printer and Office Equip. Specialist
Engineering Diploma
3,882 satisfied customers
Repeatedly i get the message" printer" failure turn it off
repeatedly i get the message " printer" failure turn it off and then on and if the problem persists contact HP. I recently changed the the black cartridge as I only print in black … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,562 satisfied customers
Printer does not print. The response on the printer window
Printer does not print. The response on the printer window is that there is a problem with the "printer or ink system." I was asked to turn off and then on and if the problem persists to contact HP. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,562 satisfied customers
I installed a new BLACK cartridge last night and now I have
I installed a new BLACK cartridge last night and now I have no yellow. … read more
Shefin
Shefin
Printer and Office Equip. Specialist
Engineering Diploma
3,882 satisfied customers
I have a 8610 officepro printer. i put in a third market ink
i have a 8610 officepro printer. i put in a third market ink cartridge and found the download to make it work. but then i removed the ink cartridge and but it back now it will not recognize the cartri… read more
Kris R
Kris R
IT Manager
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3,312 satisfied customers
My printer stopped working. the code is general printer
My printer stopped working. the code is general printer error. it says there is a problem with the printer or ink system. Turn printer off, then on. If the problem persists contact HP. Another suggest… read more
Michelle
Michelle
Manager operations
Bachelor's Degree
1,279 satisfied customers
I bought a HP B210A printer several months ago. I recently
I bought a HP B210A printer several months ago. I recently took it out of the box for the first time. It worked fine. Thenexttime I tried to use it, I got error OXC10a0020 ink system failure. I have r… read more
Engineer John C.
Engineer John C.
Bachelor's Degree
7,080 satisfied customers
Hi I have an HP desktop color printer cp 1700. It wont recognize
Hi I have an HP desktop color printer cp 1700. It won't recognize the new magenta ink cartridge I put in. I tried re-seating the cartridge, put in a new magenta ink head, turned the machine on and off… read more
JeffreyLDyer
JeffreyLDyer
Bachelor's Degree
243 satisfied customers
hp photosmart 8250 ink system has failed error code19a002 tr
hp photosmart 8250 ink system has failed error code Oxc19a002 tried switching off & on but still showing error… read more
Andy
Andy
Elec & Comp pro
MS Electrical Engineering
2,717 satisfied customers
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Meet the Experts:

Shefin

Shefin

Printer and Office Equip. Specialist

3,882 satisfied customers

Working as tech support specialist with a worldwide computer manufacturer.

Russell H.

Russell H.

Printer and Office Tech

3,420 satisfied customers

11+ yrs experience, inkjets & lasers, from huge to portable

Andy

Andy

Elec & Comp pro

2,717 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Bernie

Bernie

Printer Technician

1,997 satisfied customers

6+ years experience, Microsoft MCDST/CompTia A+ Certified

Sudipto

Sudipto

Engineer

1,172 satisfied customers

DIploma in Computer Hardware

Md. Sadique

Md. Sadique

Engineer

1,131 satisfied customers

Electronics engineer with 7+ years of experience in repairing office equipments & printers

Handy--Andy

Handy--Andy

Technical

957 satisfied customers

Helpdesk

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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