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My HP printer will not print. It worked fine before.

Customer Question
My HP printer will...

My HP printer will not print. It worked fine before

Technician's Assistant: How are you connecting to your HP printer: wirelessly or by USB?

Wireless

Technician's Assistant: When did you last update the printer driver software?

It is a brand new printer & a brand new laptop

Technician's Assistant: Anything else you want the Printer Expert to know before I connect you?

NO just won't print

Submitted: 6 months ago.Category: Printers
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Answered in 10 minutes by:
1/1/2018
Technician: arsufi2002, Technician replied 6 months ago
arsufi2002
arsufi2002, Technician
Category: Printers
Satisfied Customers: 1,771
Experience: Experience in all major branded printers
Verified

Hi,

My name is ***** ***** of the expert in computer category. I am sorry to hear that you have this issue, I look forward to assisting you today with your question and providing the best answer possible.

Please save this page to favorites( ctrl + d) so that you can reconnect in case you get disconnected

Please find reply box below to post your response

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Technician: arsufi2002, Technician replied 6 months ago

Let me know when you are ready

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Shefin
Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
Satisfied Customers: 3,781
3,781 Satisfied Customers
Experience: Working as tech support specialist with a worldwide computer manufacturer.

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