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I got as far as connect now I'm stumped. Hp office jet 4650…

Customer Question
I got as far...

I got as far as connect now I'm stumped

Technician's Assistant: What's the brand and model of your printer?

Hp office jet 4650 does that help?

Technician's Assistant: How long has this been going on with your OfficeJet?

I just bought it yesterday

Technician's Assistant: When did you last update the Operating System (OS) on the computer or device you're printing from?

I don't know what you mean

Technician's Assistant: Anything else you want the Printer Expert to know before I connect you?

Just learn how to use this

Submitted: 7 months ago.Category: Printers
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Answered in 2 minutes by:
1/1/2018
Technician: Cody, Senior Systems Administrator replied 7 months ago
Cody
Cody, Senior Systems Administrator
Category: Printers
Satisfied Customers: 4,078
Experience: Systems Administrator
Verified

Hello. My name is ***** ***** I will be assisting you today.

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Technician: Cody, Senior Systems Administrator replied 7 months ago

How is the printer connected?

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Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
Satisfied Customers: 3,781
3,781 Satisfied Customers
Experience: Working as tech support specialist with a worldwide computer manufacturer.

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