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I have a canon mg3510, I can print with my iPad 2 and my…

Customer Question
I have a canon...

I have a canon mg3510, I can print with my iPad 2 and my iPhone 6s, but when I try to print with my new iPad Pro 2, the printer releases a blank copy quickly and then flashes error in printing,can you help me?

Technician's Assistant: How are you connecting to your MG3510: wirelessly or by USB?

Wireless

Technician's Assistant: When did you last update the printer driver software?

I just downloaded on my new I-ad the canon application and it is up,to date

Technician's Assistant: Anything else you want the Printer Expert to know before I connect you?

But still cannot print

Submitted: 6 months ago.Category: Printers
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Answered in 4 hours by:
12/31/2017
Technician: Harry, Engineer replied 6 months ago
Harry
Harry, Engineer
Category: Printers
Satisfied Customers: 2,577
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply, we're a bit behind with the holidays upon us. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

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Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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