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Up until a day ago when scanning to email it would go strait…

Customer Question
Up until a day...

Up until a day ago when scanning to email it would go strait to email after scanning.

Technician's Assistant: What's the brand and model of your printer?

Maxify 2300

Technician's Assistant: How long has this been going on with your printer?

One day

Technician's Assistant: When did you last update the Operating System (OS) on the computer or device you're printing from?

Never how do I do that

Submitted: 7 months ago.Category: Printers
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Answered in 1 minute by:
12/31/2017
Technician: Viet - Printer Tech, Printer Technician replied 7 months ago
Viet - Printer Tech
Viet - Printer Tech, Printer Technician
Category: Printers
Satisfied Customers: 41,193
Experience: Troubleshoot printers, scanners, etc.
Verified

Hi,
I'm sorry about the issue. Is there any error or message when scanning?

Is printing currently working fine?
Do you have Windows xp, vista, or 7, 8, 10, or Mac computer?
Please reply at the box below. Thank you,

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Technician: Viet - Printer Tech, Printer Technician replied 7 months ago

Please stay with me on this page.

What's the make / model of your computer?

Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you.

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Shefin
Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
Satisfied Customers: 3,781
3,781 Satisfied Customers
Experience: Working as tech support specialist with a worldwide computer manufacturer.

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