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Error message turn printer off then on again. have done so a…

Customer Question
Error message turn printer...

Error message turn printer off then on again. have done so a number of times and still same message again.error code is 0xF1

Technician's Assistant: Is your printer displaying the error on all print jobs, even after you restart it?

Yes cant start print job as message comes up as soon as I turn power on

Technician's Assistant: When did you last update the printer driver software?

A couple of weeks ago I think

Technician's Assistant: Anything else you want the Printer Expert to know before I connect you?

No thanks

Submitted: 6 months ago.Category: Printers
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Answered in 3 minutes by:
12/31/2017
Technician: Harry, Engineer replied 6 months ago
Harry
Harry, Engineer
Category: Printers
Satisfied Customers: 2,639
Experience: IT at Justanswer
Verified

Hello:

With the printer powered on, remove the power cord from the back.

Wait 2 minutes

Plug back in the power cord and power it on

Do you still have the error?

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Customer reply replied 6 months ago
same message come up
Technician: Harry, Engineer replied 6 months ago

How old is the printer?

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Customer reply replied 6 months ago
18 months
Technician: Harry, Engineer replied 6 months ago

Unfortunately, the error that you are experiencing is an internal failure which would require repair/replacement. The bad news is that your printer is outside of warranty and it would cost more to repair the printer than to buy a new one. You can purchase a new one for around $50-$60 at a local electronics store such as Best Buy.

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Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
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