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Recently my pictures print off and they are notcentered the…

Customer Question
Recently my pictures print...

Recently my pictures print off and they are notcentered the margins are wider on one side?

Technician's Assistant: What's the brand and model of your printer?

Epson stylus photo r3000

Technician's Assistant: How long has this been going on with your Stylus?

The last 5 photos

Technician's Assistant: When did you last update the Operating System (OS) on the computer or device you're printing from?

Just today?

Submitted: 6 months ago.Category: Printers
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Answered in 3 minutes by:
12/30/2017
Technician: Jason Jones, Technician replied 6 months ago
Jason Jones
Jason Jones, Technician
Category: Printers
Satisfied Customers: 19,215
Experience: 10+ years work experience.
Verified

Hello,

May I ask which application you are using to print the pictures from?

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Customer reply replied 6 months ago
Photos on my iMac
Technician: Jason Jones, Technician replied 6 months ago

Thank you for the update. It sounds as though the printing configuration in Photos is faulting. May I connect with you remotely to troubleshoot the issue directly? When the remote session begins, we will be able to communicate back and forth via a chat window that will appear on your computer screen.

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Customer reply replied 6 months ago
No thank you
Technician: Jason Jones, Technician replied 6 months ago

Okay, thank you. What can you tell me about the configuration of the printing configuration in Photos? When you go to print something, which values are set for the Layout Options?

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