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Case # 5007858906. Envy110. I am to return the printer. Nm/a…

Customer Question
Case #(###) ###-#### Technician's...

Case #(###) ###-####

Technician's Assistant: What's the brand and model of your printer?

Envy110

Technician's Assistant: How long has this been going on with your printer?

I am to return the printer

Technician's Assistant: When did you last update the Operating System (OS) on the computer or device you're printing from?

Nm/a

Submitted: 4 months ago.Category: Printers
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Answered in 1 hour by:
12/30/2017
Technician: Harry, Engineer replied 4 months ago
Harry
Harry, Engineer
Category: Printers
Satisfied Customers: 1,989
Experience: IT at Justanswer
Verified

Hi and welcome to JustAnswer! Before we get started, it looks like you may be trying to reach another company. JustAnswer is a question and answer site and not affiliated with the company you are trying to reach. I am a certified technician and if you'd like to continue on JustAnswer, I will try my best to help you with your question. Otherwise, if you came here by mistake, let me know and the Customer Care team will reach out to you.

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John
John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5,081
5,081 Satisfied Customers
Experience: CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.

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