Printers

Printer repair questions? Ask IT technicians for answers ASAP

Ask an Expert,
Get an Answer ASAP!

I have a HP Desk Jet 2132, printer and it will not print. My…

Customer Question
I have a HP...

I have a HP Desk Jet 2132, printer and it will not print. My computer crashed and had to do a complete reboot and since then I cannot print.

Technician's Assistant: How are you connecting to your DeskJet: wirelessly or by USB?

USB

Technician's Assistant: When did you last update the printer driver software?

I have no idea

Submitted: 6 months ago.Category: Printers
Show More
Show Less
Ask Your Own Printers Question
Answered in 5 minutes by:
12/30/2017
Technician: SorenX, Technician replied 6 months ago
SorenX
SorenX, Technician
Category: Printers
Satisfied Customers: 2,494
Experience: Over ten years experience troubleshooting printers.
Verified

Hi, my name is Chris!

Have you taken any steps at this point to troubleshoot the issue?

Ask Your Own Printers Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Shefin Your Own Question
Shefin
Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
Satisfied Customers: 3,781
3,781 Satisfied Customers
Experience: Working as tech support specialist with a worldwide computer manufacturer.

Shefin is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Shefin

Shefin

Printer and Office Equip. Specialist

3,781 satisfied customers

Working as tech support specialist with a worldwide computer manufacturer.

Russell H.

Russell H.

Printer and Office Tech

3,390 satisfied customers

11+ yrs experience, inkjets & lasers, from huge to portable

Andy

Andy

Elec & Comp pro

2,717 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Bernie

Bernie

Printer Technician

1,997 satisfied customers

6+ years experience, Microsoft MCDST/CompTia A+ Certified

Sudipto

Sudipto

Engineer

1,163 satisfied customers

DIploma in Computer Hardware

Md. Sadique

Md. Sadique

Engineer

1,124 satisfied customers

Electronics engineer with 7+ years of experience in repairing office equipments & printers

Handy--Andy

Handy--Andy

Technical

957 satisfied customers

Helpdesk

< Previous | Next >

Related Printers Questions
Cannot connect with computer...was working before. Have shut
Cannot connect with computer...was working before. Have shut computer, printer and modem down and rebooted. … read more
Suhasini Velu
Suhasini Velu
Bachelor of Engineering
255 satisfied customers
My lap top is showing my printer is off line how do I get it
my lap top is showing my printer is off line how do I get it online using windows ten … read more
Cody
Cody
Computer Science
2,387 satisfied customers
I have a desk jet 2132 that quit printing right in the
I have a desk jet 2132 that quit printing right in the middle of a job. It kept running but the bottom of the job was blank! … read more
jeffreybongers
jeffreybongers
ICT Support 1/2/3/ Line
Information Technology
513 satisfied customers
Cannot successfully hookup new HP printer to my comput. HP
Cannot successfully hookup new HP printer to my comput … read more
technicalcat
technicalcat
Computer Science
840 satisfied customers
My HP Desk Jet 2132 will not print, and I also need help
My HP Desk Jet 2132 will not print, and I also need help with scanning, please. My serial # is MY9A84X04G … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,464 satisfied customers
We just ordered a lc200w camera but it did not have a memory
we just ordered a lc200w camera but it did not have a memory card where can we get one? the manual specifies class 10 or higher rating Micro 5d card, max up to 32 GB … read more
SorenX
SorenX
Technician
2,494 satisfied customers
I have had this HP Office Jet Pro printer (since last year
I have had this HP Office Jet Pro printer (since last year and all of a sudden my computer cannot connect and print anymore. My printer is … read more
Josh
Josh
It Support Specialist
Associate Degree
5,154 satisfied customers
Cannot print emails have hp laptop windows 10 and hp deskjet
cannot print emails have hp laptop windows 10 and hp deskjet 3632 … read more
Shefin
Shefin
Printer and Office Equip. Specialist
Engineering Diploma
3,781 satisfied customers
I JUST PUT A NEW INK CARTRIDGE IN THE PRINTER AND IT WON'T
i JUST PUT A NEW INK CARTRIDGE IN THE PRINTER AND IT WON'T SCAN. … read more
Shefin
Shefin
Printer and Office Equip. Specialist
Engineering Diploma
3,781 satisfied customers
I just purchased a hp desk jet 2132 canootget it to print
i just purchased a hp desk jet 2132 canootget it to print from my dcuments to the copier … read more
Sudipto
Sudipto
Engineer
High School or GED
1,163 satisfied customers
Will desk 2132 hook up to window wp, new home printer 2132,
will desk 2132 hook up to window wp JA: What's the make/model number of your printer? How old is it? Customer: new home printer 2132 JA: What kind of computer are you printing from (Mac or PC)? What O… read more
technicalcat
technicalcat
Computer Science
840 satisfied customers
My new HP Office jet Pro 8710 isn't printing. It worked for
My new HP Office jet Pro 8710 isn't printing. It worked for the first 6 weeks. And then I had to reboot my computer and since I did that, nothing prints.… read more
Michelle
Michelle
Manager operations
Bachelor\u0027s Degree
1,279 satisfied customers
I have a hp deskjet 2132. It will not print. I changed the
I have a hp deskjet 2132. It will not print. I changed the color cartridge and since then it does not print.… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
I have new hp deskjet 2132 and printed 5 printer test pages
I have new hp deskjet 2132 and printed 5 printer test pages after I setup the software. I can see my printer on my desk computer. I tried to setup my laptop to my network. I have not checked the scann… read more
Dustin
Dustin
Support Technician
2,887 satisfied customers
I have an iMac running Lion. I have an hp desk jet 3050 j610
I have an iMac running Lion. I have an hp desk jet 3050 j610 wireless printer that has been working just fine with my iMac since July. But this morning, the printer is "not connected" to the computer.… read more
Engineer John C.
Engineer John C.
Bachelor\u0027s Degree
5,047 satisfied customers
HP Colorado Laser Jet 1600. Get warning on monitor that printing
HP Colorado Laser Jet 1600. Get warning on monitor that printing in is down. Cannot get status of ink cartridges by clicking printer icon on desk top as before. Window says "Web page cannot be found."… read more
Russell H.
Russell H.
Printer and Office Tech
Vocational, Technical or Trade Scho
3,390 satisfied customers
I have Windows 7 laptop w/ 300n router. Im trying to connect
I have Windows 7 laptop w/ 300n router. I'm trying to connect a HP LaserJet 6L printer. Printer is connected to a HP Jet Direct 170x print server and a ethernet cable is plugged into router. I have do… read more
Brad
Brad
Vocational, Technical or Trade Scho
979 satisfied customers
I have an emachines computer with windows XP software. My
I have an emachines computer with windows XP software. My printer is an older hp deskjet D1320 and there seems to be a problem between the software and the printer. The computer is set to the desk jet… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
135 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x