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My printer. Hp7640. Just today I think it is opperater

Customer Question
Hp7640 Technician's Assistant: How...

Hp7640

Technician's Assistant: How long has this been going on with your printer?

Just today I think it is opperater error

Technician's Assistant: When did you last update the Operating System (OS) on the computer or device you're printing from?

I do not use it much to print photos

Submitted: 6 months ago.Category: Printers
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Answered in 3 minutes by:
12/30/2017
Technician: John, Computer Science Engineer replied 6 months ago
John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 14,637
Experience: CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
Verified

Hi, I am John, welcome to JustAnswer.com

Please download the driver for your printer from here ===> https://support.hp.com/us-en/drivers/selfservice/hp-envy-7640-e-all-in-one-printer-series/6617267/model/6617268 <=== CLICk HERE

Download the driver, then install it. Then try to print again.

If that does not work, please let me know if you at least can make a copy from the printer itself (not from the computer), and if the printer is still in warranty.

Please rate me positively (3, 4 or 5 stars), that's the only way for me to be paid by this website, it won't cost you any additional money.

Thank you and have a Happy New Year

JOHN

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John
John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 14,637
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Experience: CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.

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