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I'm using windows 10 and an HP printer. After I click on…

Customer Question
I'm using windows 10...

I'm using windows 10 and an HP printer. After I click on print the page I want to print does not display, however what is on the left side of the screen displays to print. Help

Technician's Assistant: What HP model do you have?

4500

Technician's Assistant: How long has this been going on with your HP printer?

Ever sine I installed windows 10

Technician's Assistant: When did you last update the Operating System (OS) on the computer or device you're printing from?

Don't think I ever did

Submitted: 6 months ago.Category: Printers
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Answered in 5 minutes by:
12/30/2017
Technician: Jason Jones, Technician replied 6 months ago
Jason Jones
Jason Jones, Technician
Category: Printers
Satisfied Customers: 19,268
Experience: 10+ years work experience.
Verified

Hello,

I am the person that will be helping you today. Before we begin, please, understand that responding to my questions does not cost more. Also, me responding does not cost more.

May I ask how the printer is connected to your system? (usb, wifi, network, etc)

I look forward to your response.

Thank you,
Jason

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Category: Printers
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