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B210 printer is in an error state and would not print. Get a…

Customer Question
B210 printer is in...

B210 printer is in an error state and would not print. Get a code 2503 and 2502. not sure what that means

Technician's Assistant: Is your B210 displaying the error on all print jobs, even after you restart it?

Yes.

Technician's Assistant: When did you last update the printer driver software?

The modem was upgraded 2 weeks ago from Comcast

Technician's Assistant: Anything else you want the Printer Expert to know before I connect you?

Is this a Wi-Fi issue?

Submitted: 7 months ago.Category: Printers
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Answered in 1 hour by:
12/30/2017
Technician: Harry, Engineer replied 7 months ago
Harry
Harry, Engineer
Category: Printers
Satisfied Customers: 2,829
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply, we're a bit behind with the holidays upon us. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

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Customer reply replied 7 months ago
but what would be the cost to get this resolved?
Customer reply replied 7 months ago
I would not bother as I was charged $5 + $18 already. This is costing me and I have not even started. I would not continue any further.
Customer reply replied 7 months ago
I have unsubscribed from this service. Not worth the while.
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Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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