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Scanner scans are blank. Epson GT-1500 SCANER. I DO NOT KNOW…

Customer Question
Scanner scans are blank ...

Scanner scans are blank

Technician's Assistant: What's the brand and model of your printer?

Epson GT-1500 SCANER

Technician's Assistant: How long has this been going on with your GT-1500?

I DO NOT KNOW FOR i HAVE NOT USED IT FOR A FEW MONTHS

Technician's Assistant: When did you last update the Operating System (OS) on the computer or device you're printing from?

MAYBE SEVERAL MONTHS AGO

Submitted: 7 months ago.Category: Printers
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Answered in 2 hours by:
12/30/2017
Technician: Harry, Engineer replied 7 months ago
Harry
Harry, Engineer
Category: Printers
Satisfied Customers: 2,839
Experience: IT at Justanswer
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Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply, we're a bit behind with the holidays upon us. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

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Shefin
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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