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I purchased a Canon TS 9020 and now find that it will not…

Customer Question
I purchased a Canon...

I purchased a Canon TS 9020 and now find that it will not print black&white

Technician's Assistant: What Canon model do you have?

TS 9020

Technician's Assistant: What have you tried so far with your Canon?

Prints in color no problem I borrowed a black cartridge from my daughter who has the same model. still will not print b & w

Submitted: 6 months ago.Category: Printers
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Answered in 3 hours by:
12/30/2017
Technician: Harry, Engineer replied 6 months ago
Harry
Harry, Engineer
Category: Printers
Satisfied Customers: 2,576
Experience: IT at Justanswer
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Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply, we're a bit behind with the holidays upon us. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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