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Error code OxF1. Don't know. How do I do that? It says Turn…

Customer Question
Error code OxF1 Technician's...

Error code OxF1

Technician's Assistant: Is your printer displaying the error on all print jobs, even after you restart it?

Yes

Technician's Assistant: When did you last update the printer driver software?

Don't know. How do I do that?

Technician's Assistant: The Printer Technician will be able to walk you through that. Anything else you want the Printer Expert to know before I connect you?

It says Turn the power off and on again. I did not even try to print yet.

Submitted: 6 months ago.Category: Printers
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Answered in 5 minutes by:
12/30/2017
Technician: Michelle, Printer Expert replied 6 months ago
Michelle
Michelle, Printer Expert
Category: Printers
Satisfied Customers: 6,028
Experience: B.Sc. Computer Science with Honors
Verified

Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.

You are at www.justanswer.com services.
I am sorry to hear that you are having such trouble. I will try my best to help you out and resolve the problem as quick as possible.

Let me know the make and model of the printer

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Customer reply replied 6 months ago
Epson X830
Customer reply replied 6 months ago
Forget about it.
Technician: Michelle, Printer Expert replied 6 months ago

please remove inks and turn off printer

unplug power cord

let me know once done

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Shefin
Shefin, Printer and Office Equip. Specialist
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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