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Printer won't print. message is i need a new toner. But i…

Customer Question
Printer won't print. message...

Printer won't print. message is i need a new toner. But i cant believe my toner already needs replaced. also , wouldn't it still print if toner is low but would give me blanks

Technician's Assistant: How are you connecting to your printer: wirelessly or by USB?

Wirelessly

Technician's Assistant: When did you last update the printer driver software?

Not sure . must t be a while

Submitted: 6 months ago.Category: Printers
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Answered in 57 minutes by:
12/30/2017
Technician: Sheri, Expert replied 6 months ago
Sheri
Sheri, Expert
Category: Printers
Satisfied Customers: 735
Experience: Owner/Consultant at Computer Rescue, Inc.
Verified

Hi JACUSTOMER-m8l45hgu,

Thanks for using JustAnswer. I am happy to assist you with this issue. First can you please tell me the brand and model of the printer. Then we can go to the next step.

Regards,

Sheri-Expert

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Technician: Sheri, Expert replied 6 months ago

Hi, I haven't heard back from you. I just wanted to follow up to see if everything is resolved and whether you still need assistance. Let me know.

Regards,

Sheri-Expert

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Technician: Sheri, Expert replied 5 months ago

Hi, I haven't heard back from you. I just wanted to follow up to see if everything is resolved and whether you still need assistance. Please reply and let me know.

Regards,

Sheri-Expert

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Shefin
Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
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3,781 Satisfied Customers
Experience: Working as tech support specialist with a worldwide computer manufacturer.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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