Printers

Printer repair questions? Ask IT technicians for answers ASAP

Ask an Expert,
Get an Answer ASAP!

My emails still dont come thru onto new laptop

Customer Question
hi my emails still dont...
hi my emails still dont come thru onto new laptop
Submitted: 6 months ago.Category: Printers
Show More
Show Less
Ask Your Own Printers Question
Answered in 16 minutes by:
12/30/2017
Technician: Karthik, Engineer replied 6 months ago
Karthik
Karthik, Engineer
Category: Printers
Satisfied Customers: 519
Experience: Senior Engineer at CSS Corp
Verified

Are you still there?

Ask Your Own Printers Question
Customer reply replied 6 months ago
emails came thru on old laptop but not new laptop.i turned on new laptop this morning and emails did come thru on new laptop but have disappeared
Customer reply replied 6 months ago
I have already spent $100 on this do I have to pay another $55
Technician: Karthik, Engineer replied 6 months ago

No don't have to pay any extra money, May I know whether you old computer is windows computer? If it is windows computer, please click the link in the old computer so that I can take remote access: http://www.justanswer.com/remotedesktop/join.aspx?Session=45b2e8ef-69fb-4097-aac8-78432f5d6692

Ask Your Own Printers Question
Customer reply replied 6 months ago
it is windows and where do I find that link on old pc
Technician: Karthik, Engineer replied 6 months ago

open your email in your old PC and click on the new message and click reply. You will be able to see Just answer chat window. In that Chat windows please click on the link: http://www.justanswer.com/remotedesktop/join.aspx?Session=45b2e8ef-69fb-4097-aac8-78432f5d6692

Ask Your Own Printers Question
Customer reply replied 6 months ago
I asked you the first question today on old pc if that helps .but currently talking to you on new pc
Customer reply replied 6 months ago
ok
Technician: Karthik, Engineer replied 6 months ago

I understand, Justanswer chat windows can be opened in any computer.

Ask Your Own Printers Question
Customer reply replied 6 months ago
ok just clicked on link in old pc
Technician: Karthik, Engineer replied 6 months ago

Run the downloaded app

Ask Your Own Printers Question
Customer reply replied 6 months ago
yep
Technician: Karthik, Engineer replied 6 months ago

What do you see in that old computer?

Ask Your Own Printers Question
Customer reply replied 6 months ago
download secure remote which I did .elsinore .screen exe
Technician: Karthik, Engineer replied 6 months ago

On the file is downloaded. Click on Esinore.Screen.exe

Ask Your Own Printers Question
Customer reply replied 6 months ago
yep then click run
Customer reply replied 6 months ago
now downloading screen connect
Technician: Karthik, Engineer replied 6 months ago

I think I got connected.

Ask Your Own Printers Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Shefin Your Own Question
Shefin
Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
Satisfied Customers: 3,781
3,781 Satisfied Customers
Experience: Working as tech support specialist with a worldwide computer manufacturer.

Shefin is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Shefin

Shefin

Printer and Office Equip. Specialist

3,781 satisfied customers

Working as tech support specialist with a worldwide computer manufacturer.

Russell H.

Russell H.

Printer and Office Tech

3,390 satisfied customers

11+ yrs experience, inkjets & lasers, from huge to portable

Andy

Andy

Elec & Comp pro

2,717 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Bernie

Bernie

Printer Technician

1,997 satisfied customers

6+ years experience, Microsoft MCDST/CompTia A+ Certified

Sudipto

Sudipto

Engineer

1,163 satisfied customers

DIploma in Computer Hardware

Md. Sadique

Md. Sadique

Engineer

1,124 satisfied customers

Electronics engineer with 7+ years of experience in repairing office equipments & printers

Handy--Andy

Handy--Andy

Technical

957 satisfied customers

Helpdesk

< Previous | Next >

Related Printers Questions
I have a printer LaserJet 4000, I got a new iMac computer, I
HELLO I have a printer LaserJet 4000, I got a new iMac computer, I dont have the software for the peinter and I has been unable to download the drives fron Hp web page, what I can do because the print… read more
Cris
Cris
60 satisfied customers
I have replaced my old pc with a levono laptop. I have an
I have replaced my old pc with a levono laptop. I have an Epson XP 324 wireless printer that I always used with the old computer with no problems. I find that I can print FROM the pc TO the printer bu… read more
Cris
Cris
60 satisfied customers
I have downloaded my ESP C315 printer onto my laptop but
I have downloaded my ESP C315 printer onto my laptop but cannot get it to carry out printing tasks, when I click on home nothing happens. What next.… read more
Michelle
Michelle
Manager operations
Bachelor\u0027s Degree
1,279 satisfied customers
Canon MP830 printer suddenly started to printing & copy
Canon MP830 printer suddenly started to printing & copy blank pages. Then i replaced all cartridge , All ink cartridges are full. OS: Windows XP Started happening before change cartridge , Black and c… read more
Printer Doctor
Printer Doctor
Technical Support Manager
Master\u0027s Degree
390 satisfied customers
I have an epson SX420W and I have loaded it onto my new Advent
I have an epson SX420W and I have loaded it onto my new Advent Monza Lap Top it tells me there is no driver have tried to download driver detective but when it comes to the model of my laptop it does … read more
Mary
Mary
Digital Printing Consultant
Master\u0027s Degree
248 satisfied customers
a friend gave me his canon bubble jet BJC-85, and sadly it
a friend gave me his canon bubble jet BJC-85, and sadly it will not print -- paper goes thru, machine makees all sounds and gestures of printing, guides paper thru and out without jamming, but pages b… read more
Handy--Andy
Handy--Andy
Technical
HND Computer Studies
957 satisfied customers
I have an HP iPAQ 1950 Series UK and just want to know how
I have an HP iPAQ 1950 Series UK and just want to know how to save my contact list onto the memory card and how to import my contact list into microsoft outlook which I have just updated from 2000 to … read more
Russell H.
Russell H.
Printer and Office Tech
Vocational, Technical or Trade Scho
3,390 satisfied customers
Sirs Two month old PRINTER - PIXMA MX340 Alarm light comes
Sirs: Two month old PRINTER - PIXMA MX340 Alarm light comes on - always - bought new inks called dealer in Pittsfield MA for help went thru procedures your Tech support gave over the phone ALARM light… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
135 satisfied customers
I am still having considerable problems with my Lexmark Printer
I am still having considerable problems with my Lexmark Printer not being able to scan or copy into my HP small laptop. I have written in about 4 times now and I think that I am still free for solving… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
We have an E-Machine (766 id) from the year . Have been using
We have an E-Machine (766 id) from the year ?. Have been using the Lexmark Z22 printer which just said it's last goodby. We need to know if this E-Machine can accept a wireless printer. Have haad no s… read more
Modern Methods
Modern Methods
Veterans Service Writer
Associate Degree
11 satisfied customers
I HAVE set up a nx515 wireliess printer my wifi on printer
I HAVE set up a nx515 wireliess printer my wifi on printer connected with router and obtain all the info for set up my wireless laptop talks to the router for internet HOWEVER - the laptop cannot spea… read more
Modern Methods
Modern Methods
Veterans Service Writer
Associate Degree
11 satisfied customers
I am using a work computer but working from home. I had a
I am using a work computer but working from home. I had a perfect connection to my wireless HL-2170W--until last thursday when our help desk took my complete harddrive and overrode it with new softwar… read more
Brad
Brad
Vocational, Technical or Trade Scho
979 satisfied customers
I have hp deskjet 450 and changed the ink and now red lgt keeps
I have hp deskjet 450 and changed the ink and now red lgt keeps flashing and won't print. I have tried two brand new cart. thank you… read more
expresshelpline
expresshelpline
Bachelor's Degree
470 satisfied customers
I have a Brother MFc-5440cn all in one and the ink cartridges
I have a Brother MFc-5440cn all in one and the ink cartridges dried up on me. I have since replaced the black and all three color cartridges. I have gone thru cleaning the heads but it still prints on… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
135 satisfied customers
My printer has new ink cartridges, they are fully charged.
My printer has new ink cartridges, they are fully charged. I went thru settings and ran the nozzle spray test and no image was produced so then put it thru the head cleaning mod. Still i get no image … read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
135 satisfied customers
Although we have plenty of ink in each color, our reds are
Although we have plenty of ink in each color, our reds are coming out a deep brownish burgundy and we dont know why. Pls advise… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
135 satisfied customers
I have a gateway comp and a hp printer . I cannot get the printer
I have a gateway comp and a hp printer . I cannot get the printer to work. It goes thru the motion but nothing is printed I just installed 2 new cartridges . I am a complete novice with this modern te… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
135 satisfied customers
I have an easyshare all in one printer. I.ve clean the nossles
I have an easyshare all in one printer. I.ve clean the nossles several times. Changed the ink it still won't print.Is there any way to fix this problem? Does kodak have somekind of cleaner. It goes th… read more
Robert Preston
Robert Preston
Technician, Developer
Associate Degree
3,525 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x