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I am stressed I purchased two cannon printers a edible

Customer Question
I am stressed I...

I am stressed I purchased two cannon printers a edible printer and the cannon image class and I am not able to get them to print nor set up to my mac

Technician's Assistant: How are you connecting to your Canon printer: wirelessly or by USB?

Wireless

Technician's Assistant: When did you last update the printer driver software?

This is my first set up they are band mew new

Technician's Assistant: Anything else you want the Printer Expert to know before I connect you?

The cannon Mx922 I am trying to do the set up and they are saying the lower cassette is out of paper i used the paper they provided and it still has a error so

Submitted: 6 months ago.Category: Printers
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Answered in 4 hours by:
12/30/2017
Technician: Harry, Engineer replied 6 months ago
Harry
Harry, Engineer
Category: Printers
Satisfied Customers: 2,569
Experience: IT at Justanswer
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Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply, we're a bit behind with the holidays upon us. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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