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Carriage jamed on extreme right of travel.have tried all…

Customer Question
Carriage jamed on extreme...

Carriage jamed on extreme right of travel.have tried all recommended fixes

Technician's Assistant: What's the brand and model of your printer?

HP 309G

Technician's Assistant: How long has this been going on with your 309G?

Now on start up today

Technician's Assistant: When did you last update the Operating System (OS) on the computer or device you're printing from?

Reinstalled opera yesterday

Technician's Assistant: Anything else you want the Printer Expert to know before I connect you?

Inks are not original hp

Submitted: 6 months ago.Category: Printers
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Answered in 5 hours by:
12/30/2017
Technician: Harry, Engineer replied 6 months ago
Harry
Harry, Engineer
Category: Printers
Satisfied Customers: 2,574
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply, we're a bit behind with the holidays upon us. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

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Customer reply replied 6 months ago
item is not working
Customer reply replied 6 months ago
I do not want to spend much more money on the printer.If there is a simple fix I'll do it If not I'll scrap it,
Thanks
Technician: Harry, Engineer replied 6 months ago

Unplug the power cord and use your hand to move the carriage to the center

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Category: Printers
Satisfied Customers: 2,574
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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