Printers

Printer repair questions? Ask IT technicians for answers ASAP

Ask an Expert,
Get an Answer ASAP!

It is not printing, HELP. WIRELESS. SURE, IT IS EPSON

Customer Question
It is not printing...

It is not printing, HELP

Technician's Assistant: How are you connecting to your printer: wirelessly or by USB?

WIRELESS

Technician's Assistant: When did you last update the printer driver software?

I AM NOT SURE, IT IS EPSON PRINTER AND DELL COMPUTER

Technician's Assistant: Anything else you want the Printer Expert to know before I connect you?

I HAVE NOT HAD TROUBLE IN THE PAST

Submitted: 6 months ago.Category: Printers
Show More
Show Less
Ask Your Own Printers Question
Answered in 5 minutes by:
12/29/2017
Technician: Jason Jones, Technician replied 6 months ago
Jason Jones
Jason Jones, Technician
Category: Printers
Satisfied Customers: 19,276
Experience: 10+ years work experience.
Verified

Hello,
I look forward to helping you today.

When was the last time that you were able to print to this printer?

I will be standing by, looking forward to your response.
Thank you,
Jason

Ask Your Own Printers Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Shefin Your Own Question
Shefin
Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
Satisfied Customers: 3,781
3,781 Satisfied Customers
Experience: Working as tech support specialist with a worldwide computer manufacturer.

Shefin is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Shefin

Shefin

Printer and Office Equip. Specialist

3,781 satisfied customers

Working as tech support specialist with a worldwide computer manufacturer.

Russell H.

Russell H.

Printer and Office Tech

3,390 satisfied customers

11+ yrs experience, inkjets & lasers, from huge to portable

Andy

Andy

Elec & Comp pro

2,717 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Bernie

Bernie

Printer Technician

1,997 satisfied customers

6+ years experience, Microsoft MCDST/CompTia A+ Certified

Sudipto

Sudipto

Engineer

1,163 satisfied customers

DIploma in Computer Hardware

Md. Sadique

Md. Sadique

Engineer

1,124 satisfied customers

Electronics engineer with 7+ years of experience in repairing office equipments & printers

Handy--Andy

Handy--Andy

Technical

957 satisfied customers

Helpdesk

< Previous | Next >

Related Printers Questions
I ust received a new Windows 10 computer (Dell) and I am
I ust received a new Windows 10 computer (Dell) and I am having trouble using the scan feature on my Epson 410 Series printer/scanner. … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
I recently purchased an Epson ET-2750 All-in-One. It is
I recently purchased an Epson ET-2750 All-in-One. It is connected to my Dell laptop (Windows 10 Home) via Wireless. It prints fine. However, when I try to scan from the printer to the computer by way … read more
Joshua Gransbury
Joshua Gransbury
A.A.S
23 satisfied customers
I have a hp lap top and can't get my epson xp 440 to copy
I have a hp lap top and can't get my epson xp 440 to copy from my pc … read more
Sheri
Sheri
Bachelor\u0027s Degree
588 satisfied customers
My Epson PP-100 has been working fine until this morning.
My Epson PP-100 has been working fine until this morning. Now, when I try to print a disc I get the following message under Device Status: … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,464 satisfied customers
I have an Epson xp430 which I am trying to install on my
I have an Epson xp430 which I am trying to install on my Dell computer. … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
Cannot scan document---printer will not connect with my
cannot scan document---printer will not connect with my computer...it cannot seem to locate the computer, even though I have no trouble printing from the computer to the printer. The wireless communic… read more
Shefin
Shefin
Printer and Office Equip. Specialist
Engineering Diploma
3,781 satisfied customers
I am n ot able to print from my Dell computer to my WF Epson
I am n ot able to print from my Dell computer to my WF Epson 2630 … read more
Michelle
Michelle
Manager operations
Bachelor\u0027s Degree
1,279 satisfied customers
My Epson, my WF3640 will not print from my dell computer
my WF3640 will not print from my dell computer help! … read more
Michelle
Michelle
Manager operations
Bachelor\u0027s Degree
1,279 satisfied customers
I put in my password and it would not connect to the
I put in my password and it would not connect to the wireless … read more
Michelle
Michelle
Manager operations
Bachelor\u0027s Degree
1,279 satisfied customers
I'm trying to set up a new printer. I cannot get it to my
I'm trying to set up a new printer. I cannot get it to my wireless. … read more
Michelle
Michelle
Manager operations
Bachelor\u0027s Degree
1,279 satisfied customers
I need help on connecting my printer Epson xp - 410 to my
i need help on connecting my printer Epson xp - 410 to my laptop … read more
technicalcat
technicalcat
Computer Science
840 satisfied customers
How do I fix error code 30 on Epson printer? : i have no
i have no idea..i believe its new! I'm not sure what the model is..it says energy star & it says precisioncore if that helps … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
My Epson SX420W has stopped communicating with my Samsung RF511
My Epson SX420W has stopped communicating with my Samsung RF511 computer. Tried windows trouble shooting and was able to fix it so that I was able to print with the cable, but I am still not able to p… read more
Dustin
Dustin
Support Technician
2,887 satisfied customers
I have an Epson Workforce 633 printer - it is both printing
I have an Epson Workforce 633 printer - it is both printing and copying but it is not scanning. When I scan to PC( PDF) using "Last used" option I get a message "Comunication error. Make sure the comp… read more
Bernie
Bernie
Printer Technician
Bachelor's Degree
1,997 satisfied customers
What to do if Epson Stylus NX430 printer is not printing?
My Epson Stylus NX430 printer will not print. This printer worked very well for about 3 weeks after purchase and now will not print at all, not even a test page. What do I need to do now? This may hel… read more
MacTechTrainer
MacTechTrainer
Associate Degree
1,629 satisfied customers
I have an EPSON Workforce 600. Because of a virus, the hard
I have an EPSON Workforce 600. Because of a virus, the hard drive on my DELL computer crashed and had to be replaced. I lost the connection with my printer as the new hard drive was installed. How can… read more
tbwhite2040
tbwhite2040
Computer Support Specialist
Associate Degree
896 satisfied customers
I have an Epson NX510 connected wirelessly to an iMac runnin
I have an Epson NX510 connected wirelessly to an iMac running Snow Leopard (10.6.4). It worked OK when first installed but for the past week or so has been failing daily. I noticed in looking at its n… read more
AnswerManCharles
AnswerManCharles
Technical Specialist
Vocational, Technical or Trade Scho
7 satisfied customers
I have tried everything to get my printer to print but it will
I have tried everything to get my printer to print but it will not print. I have it hooked up but it will not print. How can I add the printer to the computer Could this be the problem? Please do you … read more
J. Mar
J. Mar
IT Specialist
Master\u0027s Degree
31 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x