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IT HAS A ERROR CODE OF 6000. IT DID WHEN I FIRST TURNED IT…

Customer Question
IT HAS A ERROR...

IT HAS A ERROR CODE OF 6000

Technician's Assistant: Is your printer displaying the error on all print jobs, even after you restart it?

IT DID WHEN I FIRST TURNED IT ON

Technician's Assistant: When did you last update the printer driver software?

THE PRINTER IS BRAND NEW

Technician's Assistant: Anything else you want the Printer Expert to know before I connect you?

YES CALL ME AND FIX IT **********

Submitted: 6 months ago.Category: Printers
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Customer reply replied 6 months ago

WHAT HAPPEN TO MY EXPERT PLEASE CALL AT *********

Answered in 2 hours by:
12/29/2017
Technician: Kris R, Computer Hardware Engineer replied 6 months ago
Kris R
Kris R, Computer Hardware Engineer
Category: Printers
Satisfied Customers: 4,548
Experience: IT Manager at Wood Group PSN
Verified

Hi
Sorry for the delay, we are busy and I've just got to your question.
How long has this been happening?
Thanks
Kris

Ask Your Own Printers Question
Customer reply replied 6 months ago
THIS HAPPENED WHEN I FIRST TURNED IT ON AND I HAD SUPPORT CODE 6000 IT A BRAND NEW UNIT
Customer reply replied 6 months ago
KRIS DID YOU GET MY QUESTION ABOUT THE SUPPORT CODE 6000 AND WHAT DOES THAT MEAN AND HOW DO WE FIX IT OR CAN IT EVEN BE FIXED PLEASE RESPOND AS THIS IS THE 2ND TIME I HAVE ASKED THIS QUESTION
Customer reply replied 6 months ago
KRIS R U STILL ONLINE
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Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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