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I have never owned a canon printer before and I have had to…

Customer Question
I have never owned...

I have never owned a canon printer before and I have had to replace the ink when I had just put the cartridges in because it said I was out. I just put these in and it is once again saying I am low on ink. I don't know how to reset I guess.

Technician's Assistant: Are you getting any error messages? If so, what do they say?

Yes

Technician's Assistant: The last time you changed your cartridges, did you replace them with new ones or refill the old ones?

New ones

Technician's Assistant: Anything else you want the Printer Expert to know before I connect you?

I am not sure I have the fax set up, well I am pretty sure I don't!

Submitted: 6 months ago.Category: Printers
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Answered in 4 minutes by:
12/28/2017
Technician: Sudipto, Engineer replied 6 months ago
Sudipto
Sudipto, Engineer
Category: Printers
Satisfied Customers: 6,117
Experience: DIploma in Computer Hardware
Verified

Hi, I'm Sudipto. Welcome to JustAnswer. I'm reviewing your question now and will post back with your reply ASAP

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Customer reply replied 6 months ago
I would like to see if I can follow your instructions before you do it for me.
Technician: Sudipto, Engineer replied 6 months ago

Are you able to print some pages after replacing the cartridges?

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Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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