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I cannot get printer to download to computer which runs

Customer Question
I cannot get printer...

I cannot get printer to download to computer which runs windows 10 and was wondering is printer to old for this link or is it me

Technician's Assistant: What's the brand and model of your printer?

Canon pixma mg 4220

Technician's Assistant: How long has this been going on with your Pixma?

Since I got new laptop about 2 weeks

Technician's Assistant: When did you last update the Operating System (OS) on the computer or device you're printing from?

Computer is new dell haven’t answer for printer which worked fine till i got new dell

Technician's Assistant: Anything else you want the Printer Expert to know before I connect you?

I just want to know if I can link the two items or am I looking at getting a new printer

Submitted: 6 months ago.Category: Printers
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Answered in 2 minutes by:
12/28/2017
Technician: SorenX, Technician replied 6 months ago
SorenX
SorenX, Technician
Category: Printers
Satisfied Customers: 2,494
Experience: Over ten years experience troubleshooting printers.
Verified

Hi, my name is Chris!

You should be able to use this printer with Windows 10.

What steps have you taken to install the printer at this point?

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Shefin
Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
Satisfied Customers: 3,781
3,781 Satisfied Customers
Experience: Working as tech support specialist with a worldwide computer manufacturer.

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