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It seems that the printer pages have excess toner. I just
It seems that the printer pages have excess toner. I just put in a new Drum … read more
Russell H.
Russell H.
Printer and Office Tech
Vocational, Technical or Trade Scho
3,420 satisfied customers
I have a Brother MFC-9340CDW. I was getting notifications
Hi. I have a Brother MFC-9340CDW. I was getting notifications from my printer that it was time to replace the 4 drums. I ignored the notifications for a while, but eventually ordered them. Before the … read more
Russell H.
Russell H.
Printer and Office Tech
Vocational, Technical or Trade Scho
3,420 satisfied customers
Brandon, Looks like you are a very knowledgeable guy that
Hi Brandon, Looks like you are a very knowledgeable guy that know a lot about resetting Brother printers. Would you be able to provide me with drum and toner reset instructions on all Brother printers… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
5,481 satisfied customers
My Brother printer HL-2170W has a flashing "Drum" light. I
My Brother printer HL-2170W has a flashing "Drum" light. I have changed the toner but it still flashes. What do I need to do?… read more
Nathan
Nathan
Bachelors of Science
1,517 satisfied customers
HL 1250 Laser Three large patches of ink appear on right
HL 1250 Laser Three large patches of ink appear on right hand side of page. No sign of any such problem on previous page. Toner replaced - problem still the same. Harry Ball… read more
Russell H.
Russell H.
Printer and Office Tech
Vocational, Technical or Trade Scho
3,420 satisfied customers
BROTHER MFC-9440CN. I am getting an error "Print Unable 5A" I
BROTHER MFC-9440CN. I am getting an error "Print Unable 5A" I tried resetting by turning off, waiting for 30 minutes and turning back on, still getting the same error. It is trying to print something … read more
Robert M.
Robert M.
Bachelor's Degree
3,568 satisfied customers
I have a Brother MFC 7820N manufactured in March 2005. A
I have a Brother MFC 7820N manufactured in March 2005. A printed sheet of 8.5" by 11" paper emerges from the machine with parallel tracks of dimpled pressure marks running from the top to the bottom o… read more
Colin Vincent
Colin Vincent
Company director/Engineer
City & Guilds 224
650 satisfied customers
I have a Brother MFC 4800 - pages print splotchy. What do I
I have a Brother MFC 4800 - pages print splotchy. What do I need to replace? I have a new toner cartridge in it now and it has made no improvement. Thanks. Harold… read more
Russell H.
Russell H.
Printer and Office Tech
Vocational, Technical or Trade Scho
3,420 satisfied customers
I have an IBM Infoprint 1222. I had to remove the top cover
I have an IBM Infoprint 1222. I had to remove the top cover to extract a paper jam. Now everything prints dark grey - too much toner. Any ideas?… read more
Russell H.
Russell H.
Printer and Office Tech
Vocational, Technical or Trade Scho
3,420 satisfied customers
I have a xerox model xc820 which has developed shadow problems
I have a xerox model xc820 which has developed shadow problems on the copies. It appears that toner is building up on the drum. I can clean the drum but the shadows reappear and increase after a few c… read more
Russell H.
Russell H.
Printer and Office Tech
Vocational, Technical or Trade Scho
3,420 satisfied customers
Hello, I have a Brother 9840CDW Color Laser Multifunction
Hello, I have a Brother 9840CDW Color Laser Multifunction Printer, it's around 40,000 pages in the cycle and it's been taken care of. Drum replaced recently. However, the text and graphics when printi… read more
Aastan
Aastan
Business Owner
Bachelor's Degree
113 satisfied customers
This morning I had a paper jam in my Brother HL-2040 printer.
This morning I had a paper jam in my Brother HL-2040 printer. I removed the paper tray, the toner cartridge, and opened the back panel, and removed the one piece of paper that was stuck. It tore in ha… read more
RPI Solutions
RPI Solutions
Technician, Developer
Bachelor's Degree
3,487 satisfied customers
BROTHER LASER PRINTER MFC-9420CN prints a faint image of yellow
BROTHER LASER PRINTER MFC-9420CN prints a faint image of yellow line, red line, blue line, black line, at the top rignt hand corner of page 1-1/2" from the top, (smear 3/8" deep) and 1" wide from righ… read more
Northwest Andrew
Northwest Andrew
31 satisfied customers
I have a Brother G3 2920 Intellifax fax machine that is in
I have a Brother G3 2920 Intellifax fax machine that is in error mode. It states toner life end. I have changed the toner but the error will not go away. What can I do to fix this??… read more
RPI Solutions
RPI Solutions
Technician, Developer
Bachelor's Degree
3,487 satisfied customers
I have a DP125F Toshiba Fax. It was leaving lines on copies
I have a DP125F Toshiba Fax. It was leaving lines on copies so I removed the Drum and Toner and used an air compressor to totally clean the inside and put it back together with a new Drum and Toner. T… read more
Russell H.
Russell H.
Printer and Office Tech
Vocational, Technical or Trade Scho
3,420 satisfied customers
I have three grey marks on all the documents my Brother HL
I have three grey marks on all the documents my Brother HL 1440 printer prints. What can I do to remove them. Ann Wiener [email protected]… read more
DanStreet
DanStreet
Repair Technician
taking night classes
12 satisfied customers
I have a Brother MFC 9840cdw. It prints horizonal red lines
I have a Brother MFC 9840cdw. It prints horizonal red lines about 1/16th inch wide, every 1 1/2 inches down the page. It only does this where there is color (i.e, not black and white). All toner cartr… read more
RPI Solutions
RPI Solutions
Technician, Developer
Bachelor's Degree
3,487 satisfied customers
I have a Brother HL21 Printer, I am getting a Drum light and
I have a Brother HL21 Printer, I am getting a Drum light and an Error light. I need instructions to cure the problem. I can't find the Drum in the printer.… read more
RPI Solutions
RPI Solutions
Technician, Developer
Bachelor's Degree
3,487 satisfied customers
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Shefin

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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