Printers

Printer repair questions? Ask IT technicians for answers ASAP

Ask an Expert,
Get an Answer ASAP!

I am unable to make it print. Epson XP-430. Several months.

Customer Question
I am unable to...

I am unable to make it print.

Technician's Assistant: What's the brand and model of your printer?

Epson XP-430

Technician's Assistant: How long has this been going on with your Epson printer?

Several months.

Technician's Assistant: When did you last update the Operating System (OS) on the computer or device you're printing from?

I am not aware this has b een done.

Technician's Assistant: Anything else you want the Printer Expert to know before I connect you?

No thank you.

Submitted: 6 months ago.Category: Printers
Show More
Show Less
Ask Your Own Printers Question
Answered in 5 minutes by:
12/28/2017
Technician: Kamil Anwar, Technician replied 6 months ago
Kamil Anwar
Kamil Anwar, Technician
Category: Printers
Satisfied Customers: 6,975
Experience: 8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.
Verified

Hello & Welcome to JustAnswer.

Thank you for your question. I will do my best to assist you.

Ask Your Own Printers Question
Technician: Kamil Anwar, Technician replied 6 months ago

What error are you getting trying to print?

Ask Your Own Printers Question
Customer reply replied 6 months ago
Earlier is would come on but just sat there when I tried to print. Now I think I have disconnected it.
Technician: Kamil Anwar, Technician replied 6 months ago

Have you tried reinstalling the printer?

Ask Your Own Printers Question
Customer reply replied 6 months ago
No I do not want Secure Remote Assistance.
Technician: Kamil Anwar, Technician replied 6 months ago

Ignore the offer for remote because it is automated (i did not send it).

https://epson.com/Support/Printers/All-In-Ones/XP-Series/Epson-XP-430/s/SPT_C11CE59201

Follow the above link, download the printer software and reinstall it.

Ask Your Own Printers Question
Customer reply replied 6 months ago
Downloading now
Technician: Kamil Anwar, Technician replied 6 months ago

Okay

Ask Your Own Printers Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Kamil Anwar Your Own Question
Kamil Anwar
Kamil Anwar
Kamil Anwar, Technician
Category: Printers
Satisfied Customers: 6,975
6,975 Satisfied Customers
Experience: 8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

Kamil Anwar is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Shefin

Shefin

Printer and Office Equip. Specialist

3,876 satisfied customers

Working as tech support specialist with a worldwide computer manufacturer.

Russell H.

Russell H.

Printer and Office Tech

3,420 satisfied customers

11+ yrs experience, inkjets & lasers, from huge to portable

Andy

Andy

Elec & Comp pro

2,717 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Bernie

Bernie

Printer Technician

1,997 satisfied customers

6+ years experience, Microsoft MCDST/CompTia A+ Certified

Sudipto

Sudipto

Engineer

1,172 satisfied customers

DIploma in Computer Hardware

Md. Sadique

Md. Sadique

Engineer

1,131 satisfied customers

Electronics engineer with 7+ years of experience in repairing office equipments & printers

Handy--Andy

Handy--Andy

Technical

957 satisfied customers

Helpdesk

< Previous | Next >

Related Printers Questions
My epson printer XP 430 is less than a year old. I have
Hi my epson printer XP 430 is less than a year old. I have plenty of black ink but it prints very faint with missing characters and words. … read more
Suhasini Velu
Suhasini Velu
Bachelor of Engineering
255 satisfied customers
It won't print. Epson XP Epson XP-430. A week It It''s
A week It It''s nearly new....a month or so old. It worked for a bit, then I had to change my wifi password. Now it won't print, either with a direct hookup or wireless … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
I have an XP-430. All ink cartridges are nearly full. I
I have an XP-430. All ink cartridges are nearly full. I printed a color photo, and colors were all wrong. Cleaned printer head. Tried again. Same thing: print has black, plus what appears to be a pink… read more
Shefin
Shefin
Printer and Office Equip. Specialist
Engineering Diploma
3,876 satisfied customers
My Epson 430 is saying Paper Jam but there isn't any paper
My Epson 430 is saying Paper Jam but there isn't any paper jam. … read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
Nothing, that's the problem. Epson xp-430. Well, I ran out
well, I ran out of black ink & ordered some & when it came in I put it in the printer --- nothing … read more
Suhasini Velu
Suhasini Velu
Bachelor of Engineering
255 satisfied customers
I have am EPSON XP-430 and I have had it for a few
I have am EPSON XP-430 and I have had it for a few months--it worked great until very recently. It just doesn't print what is to be printed--it misses most everything … read more
Harry
Harry
3 satisfied customers
How do I clean the printer heads on my Epson xp-430, 3
how do I clean the printer heads on my Epson xp-430 … read more
Joel Kalman
Joel Kalman
Computer Specialist
Master of Science Degree
517 satisfied customers
Printer mode Ink out Error Retry set I/C Epson XP-430, XP
Printer mode Ink out Error Retry set I/C Epson XP-430 … read more
Josh
Josh
It Support Specialist
Associate Degree
5,154 satisfied customers
I have an Epson 430 printer. when it prints, the colors are
I have an Epson 430 printer. when it prints, the colors are reds and not correct. What is wrong? … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,464 satisfied customers
I am unable to print a word document. there are lines but
Good Day I am unable to print a word document. there are lines but not words. Its a XP-430 PRINTER. … read more
Sudipto
Sudipto
Engineer
High School or GED
1,172 satisfied customers
It pc doesn't connect with my Epson XP 430 It did before I
it pc doesn't connect with my Epson XP 430 It did before I left foe 6 months … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
Little bitty print out n the right lower corner, new epson
nope Ijust filled this out and never got a response so im starting over… read more
Damian Costa
Damian Costa
Owner
Computer Network System Engineer
43 satisfied customers
It ill not accept the wifi password after 8-10 atempts.
it ill not accept the wifi password ***** 8-10 atempts … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,464 satisfied customers
Epson XP430 suddenly only prints alternate llines, About 6
Epson XP430 suddenly only prints alternate llines JA: Can you guesstimate how old your Epson is? And just to clarify, what's the exact model? Customer: About 6 months. Model C462T JA: What kind of com… read more
Russell H.
Russell H.
Printer and Office Tech
Vocational, Technical or Trade Scho
3,420 satisfied customers
Printer is not working, just replaced black ink cartridge.
Printer is not working , just replaced black ink cartridge. does not print from computer … read more
jeffreybongers
jeffreybongers
ICT Support 1/2/3/ Line
Information Technology
513 satisfied customers
I have an Epson xp-430 that is about a month old and for
I have an Epson xp-430 that is about a month old and for some reason i'm having issues printing due to a paper jam message … read more
Shefin
Shefin
Printer and Office Equip. Specialist
Engineering Diploma
3,876 satisfied customers
I hav a hp notebook and replaced a faultr Epson printer
I hav a hp notebook and replaced a faultr Epson printer xp-430. the old one worked with the printer BUT the new one doesn't. HELP … read more
Jason Jones
Jason Jones
AAS Information Technology
6,327 satisfied customers
I have an XP-430. My wife was running copies and it ran out
I have an XP-430. My wife was running copies and it ran out of paper. After I put more paper in, it 1s not working now. I am electronically challenged and do not know if I pressed the wrong item on th… read more
Isaac Franklin
Isaac Franklin
Associate of Science in Social Sciences
1,343 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x