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I have an EPSON XP320...saying I have paper jam and there is…

Customer Question
I have an EPSON...

I have an EPSON XP320...saying I have paper jam and there is no paper jam...it just won't print.

Technician's Assistant: What kind of computer or device are you printing from?

Gateway windows 7 home version

Technician's Assistant: How long has this been going on with your XP320?

Just started after replacing print cartridges

Technician's Assistant: When did you last update the Operating System (OS) on the computer or device you're printing from?

Not sure, it usually updates itself

Submitted: 6 months ago.Category: Printers
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Customer reply replied 6 months ago
I think the error code is W-01
Answered in 32 minutes by:
12/28/2017
Technician: Harry, Engineer replied 6 months ago
Harry
Harry, Engineer
Category: Printers
Satisfied Customers: 2,600
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply, we're a bit behind with the holidays upon us. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

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Customer reply replied 6 months ago
NO...took too long...I'll just call epson
please do not charge my credit card
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Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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