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Trying to put fax machine together KX-FL421. Haven't got…

Customer Question
Trying to put fax...

Trying to put fax machine together KX-FL421

Technician's Assistant: Are your device's other functions (printing, copying, scanning, etc.) working fine?

Haven't got that far, just put towner into drum!

Technician's Assistant: When did this fax issue begin?

New machine ordered to replace old one!

Technician's Assistant: Anything else you want the Printer Expert to know before I connect you?

Have toner in ok, but after I place drum in, can't close door!

Submitted: 7 months ago.Category: Printers
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Answered in 1 hour by:
12/28/2017
Technician: Harry, Engineer replied 7 months ago
Harry
Harry, Engineer
Category: Printers
Satisfied Customers: 2,827
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply, we're a bit behind with the holidays upon us. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

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Customer reply replied 7 months ago
NO! I'm packing up Fax and shipping it back----I'm 76 years with arthritis and its too hard to do! Cancel everything!!!
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Shefin
Shefin, Printer and Office Equip. Specialist
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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