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Roller is not feeding printer. error message orange

Customer Question
Roller is not feeding...

Roller is not feeding printer. error message orange triangle

Technician's Assistant: Is your printer displaying the error on all print jobs, even after you restart it?

Yes

Technician's Assistant: When did you last update the printer driver software?

I don't know. It keeps saying no paper

Submitted: 4 months ago.Category: Printers
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Answered in 1 hour by:
12/28/2017
Technician: Karthik, Engineer replied 4 months ago
Karthik
Karthik, Engineer
Category: Printers
Satisfied Customers: 458
Experience: Senior Engineer at CSS Corp
Verified

Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

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Technician: Karthik, Engineer replied 4 months ago

Before we proceed further, I would like to ask you few question about this problem. Could you please tell me what is the make and model of the printer?

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John
John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5,081
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Experience: CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.

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