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I had been using this printer from my iPad for over a year.

Customer Question
I had been using...

I had been using this printer from my iPad for over a year. All of a sudden I can’t print and am getting an error message that the printer can’t communicate with my iPad. This may have happened shortly after I downloaded a new system software from Apple. Any suggestions? Can I download new Canon software drivers?

Technician's Assistant: Is your Canon printer displaying the error on all print jobs, even after you restart it?

Yes, all things I want to print.

Technician's Assistant: When did you last update the printer driver software?

I never have.

Submitted: 7 months ago.Category: Printers
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Answered in 1 hour by:
12/28/2017
Technician: Justin Johnson, Mac Genius replied 7 months ago
Justin Johnson
Justin Johnson, Mac Genius
Category: Printers
Satisfied Customers: 2,684
Experience: Training and Development at Scientifically Speaking
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Hi! I am Justin. Let me take a chance to look over your question. If you have any additional details please type it in and hit the reply to expert button.

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Shefin
Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
Satisfied Customers: 3,781
3,781 Satisfied Customers
Experience: Working as tech support specialist with a worldwide computer manufacturer.

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