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Changed my network. No printer says no air printers found.

Customer Question
Changed my network. No...

Changed my network. No printer says no air printers found

Technician's Assistant: What's the brand and model of your printer?

Canon pix a mg3520

Technician's Assistant: How long has this been going on with your Canon printer?

Since network was reset one week

Technician's Assistant: When did you last update the Operating System (OS) on the computer or device you're printing from?

Don't know

Submitted: 6 months ago.Category: Printers
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Answered in 15 minutes by:
12/27/2017
Technician: Cody, Senior Systems Administrator replied 6 months ago
Cody
Cody, Senior Systems Administrator
Category: Printers
Satisfied Customers: 3,889
Experience: Systems Administrator
Verified

Hello. My name is ***** ***** I will be assisting you today.

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Technician: Cody, Senior Systems Administrator replied 6 months ago

Can I remotely connect to your computer, so I can troubleshoot this issue with you?

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Shefin
Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
Satisfied Customers: 3,781
3,781 Satisfied Customers
Experience: Working as tech support specialist with a worldwide computer manufacturer.

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