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I have an HP deskjet 2545 printer. Black printing is fine…

Customer Question
I have an HP...

I have an HP deskjet 2545 printer. Black printing is fine with it. However, color printing does not work. Can you please help me solve this problem.

Technician's Assistant: What kind of computer or device are you printing from?

Acer desktop

Technician's Assistant: How long has this been going on with your DeskJet?

About a week

Technician's Assistant: When did you last update the Operating System (OS) on the computer or device you're printing from?

This week

Submitted: 6 months ago.Category: Printers
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Answered in 6 hours by:
12/27/2017
Technician: Kris R, Computer Hardware Engineer replied 6 months ago
Kris R
Kris R, Computer Hardware Engineer
Category: Printers
Satisfied Customers: 4,548
Experience: IT Manager at Wood Group PSN
Verified

Hi
Sorry for the delay, we are busy and I've just got to your question.
How long has this been happening?
Thanks
Kris

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Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
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