Printers

Printer repair questions? Ask IT technicians for answers ASAP

Ask an Expert,
Get an Answer ASAP!

Related Printers Questions
There was a thunderstorm/power outage here a few days ago or
There was a thunderstorm/power outage here a few days ago or so and since then the Brother MFC-J4620DW has not worked. I'd appreciate an american agent if possible … read more
Kennen McCarthy
Kennen McCarthy
President
CET Electronic Technician
53 satisfied customers
I need a driver for Brothers MFC-9340CDW all in one printer.
I need a driver for Brothers MFC-9340CDW all in one printer … read more
Steve Asher
Steve Asher
AAS Network Infrastructure
177 satisfied customers
My brother printer MFC-J835DW is not printing. When I do a
Hi my brother printer MFC-J835DW is not printing. When I do a test print the colors show but not black? All the inks are full. Do you know why this is happening? … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
I have a Brother MFC-J835DW and I recently got a new
I have a Brother MFC-J835DW and I recently got a new computer which does not have the driver for this Brother product so I can't print from the computer to the Brother printer. I when to you web site … read more
Ashik
Ashik
Master's Degree
5,101 satisfied customers
My wife's dell laptop will not print. Says printer is
my wife's dell laptop will not print. Says printer is offline, help … read more
Jason Jones
Jason Jones
AAS Information Technology
6,335 satisfied customers
I have a brother mfc-j825dw printer and mfc-6490cw. Until
I have a brother mfc-j825dw printer and mfc-6490cw. Until last week I was able to print wirelessly from both of my computers to both printers. Then after a storm knocked out my router which I replaced… read more
Jason Jones
Jason Jones
AAS Information Technology
6,335 satisfied customers
How do I hook up my Brother's Printer to my computer?
How do I hook up my Brother's Printer to my computer? … read more
Jason Jones
Jason Jones
AAS Information Technology
6,335 satisfied customers
How do I set up my Brother MFC-J615W printer so that my desk
How do I set up my Brother MFC-J615W printer so that my desk top and lap top computers can access it through my home WIFI… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor's Degree
1,001 satisfied customers
I had a Brother MFC-6490CW installed on a computer with XP
I had a Brother MFC-6490CW installed on a computer with XP that was on a network with a new computer with Windows 7 professional also on the local network. The brothers on the xp was set up to as a gr… read more
Jason Jones
Jason Jones
AAS Information Technology
6,335 satisfied customers
James . I have the same problem as http://www.justanswer.com/printers
James B. I have the same problem as http://www.justanswer.com/printers/36s71-hi-brother-mfc-6490cw-printing-fine.html but it's happening on both LAN (wired) AND USB, so it isn't a firewall OR drivers … read more
Russell H.
Russell H.
Printer and Office Tech
Vocational, Technical or Trade Scho
3,420 satisfied customers
Im looking for a Brother All-In-One Printer/Scanner/Fax .
I'm looking for a Brother All-In-One Printer/Scanner/Fax . It must be a network printer/scanner/fax (out) and the incoming faxes need to be saved on a local computer (not printed). What model would yo… read more
Sudipto
Sudipto
Engineer
High School or GED
1,172 satisfied customers
I have a black and white all-in-one Brother printer. Very often
I have a black and white all-in-one Brother printer. Very often it will lose connection to the computer and I will have to remove the usb cable and insert it into another usb port to get it to work ag… read more
Russell H.
Russell H.
Printer and Office Tech
Vocational, Technical or Trade Scho
3,420 satisfied customers
My Brother MFC-8860DN was worked fine for years, but a week
My Brother MFC-8860DN was worked fine for years, but a week ago it stopped printing on the back of pages when set to do double-sided printing. The paper is drawn back in, but nothing is printed on the… read more
dennish1274
dennish1274
I.T. Administrator
Vocational, Technical or Trade Scho
57 satisfied customers
I have a Brother MFC 420N printer. I (and another laptop computer)
I have a Brother MFC 420N printer. I (and another laptop computer) print via router/LAN connection to the printer. If I connect a separate hardwire USB cable from my computer USB port to the printer's… read more
Sandeep Pamarati
Sandeep Pamarati
Project Lead
Bachelor's Degree
1,391 satisfied customers
Brother C490CW Printer offline. Wont go back online. U
Brother C490CW Printer offline. Won't go back online. Uninstalled drivers, re-installed drivers, now setup won't recognize that printer is plugged in via USB cable, even tho, when usb is unplugged, co… read more
Sandeep Pamarati
Sandeep Pamarati
Project Lead
Bachelor's Degree
1,391 satisfied customers
I have a MFC-495CW printer and we have just added a HP laptop
I have a MFC-495CW printer and we have just added a HP laptop and I am having trouble setting up the wireless to work. I have the printer set for wireless and it has found my router, my laptop is wind… read more
Sandeep Pamarati
Sandeep Pamarati
Project Lead
Bachelor's Degree
1,391 satisfied customers
I hooked up the Brother Printer HL5340D and it worked at first
I hooked up the Brother Printer HL5340D and it worked at first and is now not working at all. It doesnt seem to be communicating with our computer. I hit print and it errors out, with no communication… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
136 satisfied customers
Help! I have a brother mfc-6490cw printer that I LOVE except
Help! I have a brother mfc-6490cw printer that I LOVE except now it won't scan into my mac. It used to. When I would ask it to scan into an email in the past, it worked flawlessly. Now it simply says … read more
Namzyanzy
Namzyanzy
Bachelor's Degree
368 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Shefin

Shefin

Printer and Office Equip. Specialist

3,781 satisfied customers

Working as tech support specialist with a worldwide computer manufacturer.

Russell H.

Russell H.

Printer and Office Tech

3,420 satisfied customers

11+ yrs experience, inkjets & lasers, from huge to portable

Andy

Andy

Elec & Comp pro

2,717 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Bernie

Bernie

Printer Technician

1,997 satisfied customers

6+ years experience, Microsoft MCDST/CompTia A+ Certified

Sudipto

Sudipto

Engineer

1,172 satisfied customers

DIploma in Computer Hardware

Md. Sadique

Md. Sadique

Engineer

1,131 satisfied customers

Electronics engineer with 7+ years of experience in repairing office equipments & printers

Handy--Andy

Handy--Andy

Technical

957 satisfied customers

Helpdesk

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x