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My printer was working fine, I shut it off and now I tried…

Customer Question
My printer was working...

My printer was working fine, I shut it off and now I tried to turn it back on and it won't light up. what did I do?

Technician's Assistant: How are you connecting to your printer: wirelessly or by USB?

USB

Technician's Assistant: When did you last update the printer driver software?

I can't remember doing that

Submitted: 6 months ago.Category: Printers
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Answered in 38 minutes by:
12/26/2017
Technician: Karthik, Engineer replied 6 months ago
Karthik
Karthik, Engineer
Category: Printers
Satisfied Customers: 519
Experience: Senior Engineer at CSS Corp
Verified

Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

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Technician: Karthik, Engineer replied 6 months ago

Before we proceed further, I would like to ask you few question about this problem. Could you please tell me what is the make and model of the printer?

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Customer reply replied 6 months ago
It is a Canon Pixma MX452
Technician: Karthik, Engineer replied 6 months ago

Have you tried plugging the printer's power cable to the different power outlet?

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Customer reply replied 6 months ago
No, I do no wish to continue putting in more money into trying to find out what is wrong with my printer. First it's $5.95 then to securely connect, another $39.00 and on and on and on. Before you know it I could have bought a new printer with the works. What a Rip off.
Technician: Karthik, Engineer replied 6 months ago

Offers you see for Remote Assistance or Phone Calls are not me recommending them, it is this website. I am more than happy to accept your request for one, but you don't have to.

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Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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