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My printer is offline and I can't fix it. I tried to

Customer Question
My printer is offline...

My printer is offline and I can't fix it. I tried to uninstall the printer and then add a printer, but couldn't find the PIN number anywhere.

Technician's Assistant: How are you connecting to your printer: wirelessly or by USB?

Wirelessly

Technician's Assistant: When did you last update the printer driver software?

I don't know that I have. I am running very low on storage.

Submitted: 7 months ago.Category: Printers
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Answered in 3 minutes by:
12/26/2017
Technician: Jason Jones, Technician replied 7 months ago
Jason Jones
Jason Jones, Technician
Category: Printers
Satisfied Customers: 19,466
Experience: 10+ years work experience.
Verified

Hello,
I look forward to helping you today.

May I ask for the brand and model name of the printer?

I will be standing by, looking forward to your response.
Thank you,
Jason

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Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
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3,781 Satisfied Customers
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