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Only prints in black and - no coror? Once. and calibrate…

Customer Question
Only prints in black...

Only prints in black and white - no coror?

Technician's Assistant: Have you tried running your printer's self-cleaning cycle? (Sometimes you have to run this several times to see results.)

Yes. once. and calibrate color

Technician's Assistant: Have you tried wiping down the metal contacts on your printer and cartridges?

No, as i just replaced all 3 color cartridges

Technician's Assistant: Anything else you want the Printer Expert to know before I connect you?

I just replaced the laser scanner

Submitted: 8 months ago.Category: Printers
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Answered in 6 hours by:
12/27/2017
Technician: Harry, Engineer replied 8 months ago
Harry
Harry, Engineer
Category: Printers
Satisfied Customers: 2,908
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply, we're a bit behind with the holidays upon us. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

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Customer reply replied 8 months ago
I do. I did clean off the contacts good since I sent the message.
Customer reply replied 8 months ago
I've added plenty of info, with no answers???
Customer reply replied 8 months ago
Why not just refund my money?!
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Shefin, Printer and Office Equip. Specialist
Category: Printers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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