Printers

Printer repair questions? Ask IT technicians for answers ASAP

Ask an Expert,
Get an Answer ASAP!

Just moved getting printer error messages. Early december…

Customer Question
Just moved...

Just moved getting printer error messages

Technician's Assistant: Is your printer displaying the error on all print jobs, even after you restart it?

Yes

Technician's Assistant: When did you last update the printer driver software?

Early december

Submitted: 6 months ago.Category: Printers
Show More
Show Less
Ask Your Own Printers Question
Answered in 6 minutes by:
12/26/2017
Technician: Aparna Indresh,
 replied 6 months ago
Aparna Indresh
Category: Printers
Satisfied Customers: 529
Experience: Engineer at Aparna Indresh
Verified

Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

Ask Your Own Printers Question
Technician: Aparna Indresh,
 replied 6 months ago

May I know the exact make and model of your printer?

Ask Your Own Printers Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Shefin Your Own Question
Shefin
Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
Satisfied Customers: 3,781
3,781 Satisfied Customers
Experience: Working as tech support specialist with a worldwide computer manufacturer.

Shefin is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Shefin

Shefin

Printer and Office Equip. Specialist

3,781 satisfied customers

Working as tech support specialist with a worldwide computer manufacturer.

Russell H.

Russell H.

Printer and Office Tech

3,390 satisfied customers

11+ yrs experience, inkjets & lasers, from huge to portable

Andy

Andy

Elec & Comp pro

2,717 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Bernie

Bernie

Printer Technician

1,997 satisfied customers

6+ years experience, Microsoft MCDST/CompTia A+ Certified

Sudipto

Sudipto

Engineer

1,163 satisfied customers

DIploma in Computer Hardware

Md. Sadique

Md. Sadique

Engineer

1,124 satisfied customers

Electronics engineer with 7+ years of experience in repairing office equipments & printers

Handy--Andy

Handy--Andy

Technical

957 satisfied customers

Helpdesk

< Previous | Next >

Related Printers Questions
I am trying to install a new printer cartridge and the
I am trying to install a new printer cartridge and the carriage will not move so I can install it. An orange light is flashing and the message says a printer error has occurred. Turn off the computer … read more
Suhasini Velu
Suhasini Velu
Bachelor of Engineering
319 satisfied customers
I'm a developer, using the Epson ePOS SDK for iOS, and can
Hi. I'm a developer, using the Epson ePOS SDK for iOS, and can successfully discover, connect to, and print from my iOS application to my TM-T88VI printer; however, I cannot figure out how to send tex… read more
Harry
Harry
2,052 satisfied customers
Printer won' print although it has previously (a little
Printer won' print although it has don previously (a little while ago) Also the ohone no I have for you goes to Foxtel and when I go to your web site, it doesn't recognise my username or password. The… read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
I havce canon MX490 went through wireless printer set up
I havce canon MX490 went through wireless printer set up then when I tried to print a document it states printer not responding Error CNBJNP_F80D60D916F5 … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
PURCHASED A PRINTER ON FEBRUARY 15,2016 AND ON DECEMBER
PURCHASED A PRINTER ON FEBRUARY 15,2016 AND ON DECEMBER 18,2016 IT SIMPLY WONT WORK. WHAT DO I DO? A FRUSTRATED SENIOR ADULT! … read more
Cody
Cody
Computer Science
2,387 satisfied customers
My Epson WF 2660 has stopped printing for no reason. It's
My Epson WF 2660 has stopped printing for no reason. It's only a few months old. The message just says unable to print. Everything seems to be connected ok. I have even tried re-installing it. My son … read more
technicalcat
technicalcat
Computer Science
840 satisfied customers
My Brother printer Ink Absorber Pad is full .. I am unable
my Brother printer Ink Absorber Pad is full .. I am unable to complete the instructions to purge this and want someone to help by getting into the printer work and fix it if possible… read more
Md. Sadique
Md. Sadique
Engineer
Diploma in applied electronics
1,124 satisfied customers
Had a paper jam, removed paper from back Read more: http://www.justan
Had a paper jam, removed paper from back of printer, now I have a message that says "unable to print error 5A" What can I do to fix this problem?… read more
robert
robert
Bachelor's Degree
2,594 satisfied customers
a printer error has occurred. i cancelled printing, turned
a printer error has occurred. i cancelled printing, turned off machine, error does not clear when i turn machine on again.… read more
robert
robert
Bachelor's Degree
2,594 satisfied customers
canon MG6220. Started to show error code 6c10, try restart
canon MG6220. Started to show error code 6c10, try restart no luck. This printer is only 5 months old!!! Please advise. We have lost the manual ( actually dog did eat it for real)… read more
Sowrav D.
Sowrav D.
Printer Technician
Bachelor\u0027s Degree
9 satisfied customers
Epson Stylus NX 300: Turn on printer. Printer Unit moves
Epson Stylus NX 300: Turn on printer. Printer Unit moves back and forth. Machine stops. "Printer Error, See your documentation." What do I do now??… read more
Russell H.
Russell H.
Printer and Office Tech
Vocational, Technical or Trade Scho
3,390 satisfied customers
I have a Canon MP600 printer and have just arrived in Az from
I have a Canon MP600 printer and have just arrived in Az from Denver (where my printer was working fine) and turned on my printer and received an error message 5010??? Just trying to reload my ink car… read more
Richard
Richard
Retired
Associate Degree
1,593 satisfied customers
When a sheet of paper jammed in my Epson Styus 7400 printer,
When a sheet of paper jammed in my Epson Styus 7400 printer, I pulled backward on the paper, a technique I have used before with success. However, this time a small corner tore off the sheet and remai… read more
Sowrav D.
Sowrav D.
Printer Technician
Bachelor\u0027s Degree
9 satisfied customers
My Lexmark X6675 is showing an error message - "cartridge error
My Lexmark X6675 is showing an error message - "cartridge error consult user's guide". I consulted the user guide and did what that said, but I still get the same error message. Turn off the printer O… read more
Sowrav D.
Sowrav D.
Printer Technician
Bachelor\u0027s Degree
9 satisfied customers
I am getting an error message, printer error, see your documentation.
I am getting an error message, printer error, see your documentation. Can you help me please.… read more
Sowrav D.
Sowrav D.
Printer Technician
Bachelor\u0027s Degree
9 satisfied customers
i have a lexmark 1200 series printer that will not print off
i have a lexmark 1200 series printer that will not print off any documents, test pages or anything else - when i go into the print queue the jobs are listed but there is one at the top of the list fro… read more
Robert Preston
Robert Preston
Technician, Developer
Associate Degree
3,525 satisfied customers
Gentlemen, for days I have been getting the following message:
Gentlemen, for days I have been getting the following message: HP CUE-Scanning Flow Component has encountered a problem and needs to close. Do you have a solution for that, please?… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
135 satisfied customers
Trying to interface DCP 7020 with laptop with Windows 7. No
Trying to interface DCP 7020 with laptop with Windows 7. No luck so far. Have downloaded the new driver, run trouble shooting, rebooted, turned printer off/on. No luck… read more
Robert Preston
Robert Preston
Technician, Developer
Associate Degree
3,525 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x