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Xerographic system error. Shows Error code 393.927.00 on the…

Customer Question
Xerographic system error....

Xerographic system error. Shows Error code 393.927.00 on the machine and 09-548-00 on the web interface. I've turned the machine off, removed and replaced all the print cylinders and toner cartridges with no success. Any ideas?

Technician's Assistant: Is your printer displaying the error on all print jobs, even after you restart it?

My printer is a Xerox 7545

Technician's Assistant: When did you last update the printer driver software?

No sure

Technician's Assistant: Anything else you want the Printer Expert to know before I connect you?

We're using the latest drivers.

Submitted: 7 months ago.Category: Printers
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Answered in 21 hours by:
12/27/2017
Technician: Harry, Engineer replied 7 months ago
Harry
Harry, Engineer
Category: Printers
Satisfied Customers: 2,822
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply, we're a bit behind with the holidays upon us. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

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Shefin
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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