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I purchased a Canon TS6120 printer and I want to connect…

Customer Question
I purchased a Canon...

I purchased a Canon TS6120 printer and I want to connect wireless to my Mac Book Pro. Not having any success

Technician's Assistant: How long has this been going on with your TS6120?

Just today

Technician's Assistant: When did you last update the Operating System (OS) on your jo-1021

OS-X version 10.10.5

Submitted: 6 months ago.Category: Printers
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Answered in 16 minutes by:
12/26/2017
Technician: jeffreybongers, Engineer replied 6 months ago
jeffreybongers
jeffreybongers, Engineer
Category: Printers
Satisfied Customers: 955
Experience: Many years repairing and troubleshooting printers and photocopiers.
Verified

Hello, my name is***** will be assisting you today. Lets get started!

So to clarify have you tried updating the drivers and firmware of the Canon TS6120 printer?

Kind regards,

Jeffrey

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Technician: jeffreybongers, Engineer replied 6 months ago

Do you still need assistance regarding this problem?

Waiting for your reply,

Kind regards,
Jeff

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