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I can not get my printer to work. I think it is USB. How do…

Customer Question
I can not get...

I can not get my printer to work.

Technician's Assistant: How are you connecting to your printer: wirelessly or by USB?

I think it is USB

Technician's Assistant: When did you last update the printer driver software?

How do I do that

Submitted: 6 months ago.Category: Printers
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Answered in 5 minutes by:
12/26/2017
Technician: Kamil Anwar, Technician replied 6 months ago
Kamil Anwar
Kamil Anwar, Technician
Category: Printers
Satisfied Customers: 6,963
Experience: 8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.
Verified

Hello & Welcome to JustAnswer.

Thank you for your question. I will do my best to assist you.

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Technician: Kamil Anwar, Technician replied 6 months ago

What error are you getting?

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Customer reply replied 6 months ago
my hp printer is unable to connect to my wireless router
Technician: Kamil Anwar, Technician replied 6 months ago

What is the make and model of your printer?

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Customer reply replied 6 months ago
m
need
no
Customer reply replied 6 months ago
no
Technician: Kamil Anwar, Technician replied 6 months ago

What is the make and model of your printer?

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Customer reply replied 6 months ago
I can not pay
Technician: Kamil Anwar, Technician replied 6 months ago

For any costs/billing queries please email***@******.*** or call them on 1(###) ###-#### I am a tech only, and can only assist with tech issues.

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Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
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3,781 Satisfied Customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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