Printers

Printer repair questions? Ask IT technicians for answers ASAP

Ask an Expert,
Get an Answer ASAP!

It is not connecting and i have the disc in. Arris. Nothing.

Customer Question
It is not connecting...

It is not connecting and i have the disc in

Technician's Assistant: Who makes your router?

Arris

Technician's Assistant: What have you tried so far?

Nothing

Technician's Assistant: Anything else you want the Network Expert to know before I connect you?

No just want to scan

Submitted: 6 months ago.Category: Printers
Show More
Show Less
Ask Your Own Printers Question
Answered in 3 minutes by:
12/25/2017
Technician: Specialist Sean S., Computer Support Specialist replied 6 months ago
Specialist Sean S.
Specialist Sean S., Computer Support Specialist
Category: Printers
Satisfied Customers: 1,372
Experience: 15+ years IT experience. A+, Net+, Security+ certified
Verified

Good afternoon/evening!...My name is ***** ***** I look forward to helping you. What would you like resolved today? Please be as detailed as possible so I can help you the best way. Thanks!

Ask Your Own Printers Question
Customer reply replied 6 months ago
arris cable one
Technician: Specialist Sean S., Computer Support Specialist replied 6 months ago

Okay. That is your modem. What issues are you having with it?

Ask Your Own Printers Question
Customer reply replied 6 months ago
no not for 39.95
Customer reply replied 6 months ago
don't charge me at all
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Shefin Your Own Question
Shefin
Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
Satisfied Customers: 3,781
3,781 Satisfied Customers
Experience: Working as tech support specialist with a worldwide computer manufacturer.

Shefin is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Shefin

Shefin

Printer and Office Equip. Specialist

3,781 satisfied customers

Working as tech support specialist with a worldwide computer manufacturer.

Russell H.

Russell H.

Printer and Office Tech

3,390 satisfied customers

11+ yrs experience, inkjets & lasers, from huge to portable

Andy

Andy

Elec & Comp pro

2,717 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Bernie

Bernie

Printer Technician

1,997 satisfied customers

6+ years experience, Microsoft MCDST/CompTia A+ Certified

Sudipto

Sudipto

Engineer

1,163 satisfied customers

DIploma in Computer Hardware

Md. Sadique

Md. Sadique

Engineer

1,124 satisfied customers

Electronics engineer with 7+ years of experience in repairing office equipments & printers

Handy--Andy

Handy--Andy

Technical

957 satisfied customers

Helpdesk

< Previous | Next >

Related Printers Questions
I just bought an Epson ET-2750 printer. I was going to scan
Hi there. I just bought an Epson ET-2750 printer. I was going to scan in some documents. I inserted the disk into the slot opening wrong, pull it out and re-inserted it correctly but every time I hit … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,463 satisfied customers
I'm trying to set up my WF-3640 to a WAN that I'm using with
I'm trying to set up my WF-3640 to a WAN that I'm using with my xfinity wi-fi internet service. The xfinity internet/tv service is connected via an Arris router/wifi box. TV/Internet service performs … read more
Suhasini Velu
Suhasini Velu
Bachelor of Engineering
319 satisfied customers
It does not recognize my wifi. Arris. Just pushing wifi
just pushing wifi button on printer. i am not tech savvy … read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
My Hp Hp Officejet Pro 8620 was connected to my Asus touch
My Hp Hp Officejet Pro 8620 was connected to my Asus touch screen computer for several years. It started going offline. I would turn it off and back on , then it would work. Now it is not connected to… read more
Cody
Cody
Computer Science
2,387 satisfied customers
I am having trouble in getting my MFC-J2320DW printer to
HI, I am having trouble in getting my MFC-J2320DW printer to pring. It staes that it is off line even though I HAVE CONNECTED THE CABLE AND AM NOT USING IT AS WIRELESS MODE. … read more
Josh
Josh
It Support Specialist
Associate Degree
5,153 satisfied customers
Unable to scan to computer can printer from computer but
unable to scan to computer can printer from computer but cannot scan into the pc … read more
Robert French
Robert French
Network Administrator
Bachelor\u0027s Degree
52 satisfied customers
How do you scan on cannon printers, just bought it mg3220
nothing I have a mg3500 for 2yrs and can't figure out how to scan … read more
Moses C
Moses C
Bsc
767 satisfied customers
Ip address was automatically reset on my modem. How do I
ip address was automatically reset on my modem. How do I match ip addresses so macbook will print to canon imagerunner c2880i?… read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
Have a brother mfc-j280w which says i have documents in que
Have a brother mfc-j280w which says i have documents in que but want print. it will scan something but want print. all ink carts are full… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
I live in NYC. My cable & WiFi provider is Time Warner
I live in NYC. My cable & WiFi provider is Time Warner Cable. My first modem with TWC worked just fine. A year ago they replaced the modem with a supposedly faster one. My Samsung printer had been wor… read more
Russell H.
Russell H.
Printer and Office Tech
Vocational, Technical or Trade Scho
3,390 satisfied customers
GA-crb Epson XP 305. I have loaded ,unloaded then loaded again the
Epson XP 305. I have loaded ,unloaded then loaded again the Epson disc but the printer copies OK. If I scan it goes into pictures but I want it to go into documents so I can edit . When I tyoe an docu… read more
hongkongpom
hongkongpom
Computer Desktop Support
Associate Degree
288 satisfied customers
I continually have problems getting my Cannon MX522 to print.
I continually have problems getting my Cannon MX522 to print. Sometimes if I turn it off and back on again it will print, but right now I have tried that several times and nothing… read more
Shefin
Shefin
Printer and Office Equip. Specialist
Engineering Diploma
3,781 satisfied customers
Please help me setup Wireless Epson Work Force WF-3540 Printer
Please help me setup Wireless Epson Work Force WF-3540 Printer MFP Scanner function. OS Windows 7 Professional. It has: MAC Address: B0E892066308 IP Address: 192.168.2.5 I have not Setup DNS/Proxy Set… read more
Carl L
Carl L
Owner/CEO
Vocational, Technical or Trade Scho
627 satisfied customers
I have a desk xp computer and a Vista laptop. I had my HP
I have a desk xp computer and a Vista laptop. I had my HP c5180 printer hooked up to them and they worked fine. Today I had Suddenlink cable come and upgrade our services. They installed a new netgear… read more
Russell H.
Russell H.
Printer and Office Tech
Vocational, Technical or Trade Scho
3,390 satisfied customers
I am trying to scan a document in my Conon MX310 & have
I am trying to scan a document in my Conon MX310 & have placed the page on the screen, pressed scan, and it shows"SCAN MODE" on the screen of the unit but nothing happens. What should I do?… read more
Sowrav D.
Sowrav D.
Printer Technician
Bachelor\u0027s Degree
9 satisfied customers
1. Set up for my MG5320 as for Access Route and SSID number.
1. Set up for my MG5320 as for Access Route and SSID number. Where do I find these two items?… read more
Bernie
Bernie
Printer Technician
Bachelor's Degree
1,997 satisfied customers
I have tried to register with driver whiz in order to download
I have tried to register with driver whiz in order to download a driver for my new printer..MG6150...but I keep getting a message telling me that I should speak to the administrator. I bought my print… read more
Russell H.
Russell H.
Printer and Office Tech
Vocational, Technical or Trade Scho
3,390 satisfied customers
I have just bought a HP J4680 but I cant get my lap-top to
I have just bought a HP J4680 but I cant get my lap-top to work with the scanner but I can with my wife's Lap-top… read more
Robert Preston
Robert Preston
Technician, Developer
Associate Degree
3,525 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x