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I have changed the black cartridge in the printer and it…

Customer Question
I have changed the...

I have changed the black cartridge in the printer and it keeps

Technician's Assistant: What's the brand and model of your printer?

Epson NX415 it keeps coming up with error, change cartridge i HAVE REPLACED the black cartridge twice with

Technician's Assistant: Anything else you want the Printer Expert to know before I connect you?

I called Epson and couldn't understand the person I was connected to, but they sent me a new cartridge, and that doesn't work either. I am at my wits end.

Submitted: 7 months ago.Category: Printers
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Answered in 12 hours by:
12/25/2017
Technician: Harry, Engineer replied 7 months ago
Harry
Harry, Engineer
Category: Printers
Satisfied Customers: 2,832
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply, we're a bit behind with the holidays coming upon us. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

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Shefin
Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
Satisfied Customers: 3,781
3,781 Satisfied Customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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