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I got a new macbook air and can't figure out how to scan to
hi. i got a new macbook air and can't figure out how to scan to my computer from my officejet 8620. can you help? … read more
Cris
Cris
63 satisfied customers
I jus purchased an HP OFFICE JET PRO 8710... which replaced
I jus purchased an HP OFFICE JET PRO 8710... which replaced an 8620. This new printer will not print double sided pages? Not sure how to set that up, that is what I had with the 8620. I have an imac a… read more
Justin Johnson
Justin Johnson
Owner
2,635 satisfied customers
I have an HP OfficeJet Pro 8620 with all the belss and
I have an HP OfficeJet Pro 8620 with all the belss and whistles.I have an HP wireless laptop (Envyx360) that is also wireless. The geek squad from Best Buy came over and hooked evrything up. Yesterday… read more
GeekGal
GeekGal
IT Director
Bachelors Degree
579 satisfied customers
I have a HP Officejet Pro X376DW MFP prints and Macbook Pro
I have a HP Officejet Pro X376DW MFP prints and Macbook Pro computer and i can't get anything to print. Geek squad fixes it for a day and then it quits … read more
John Castle
John Castle
BSC in Computing Network Management and Design
265 satisfied customers
I am trying to do a scan using 8 x 14 paper in my HP
I am trying to do a scan using 8 x 14 paper in my HP Officejet Pro 8610. I have scanned many times and know how to do it with 8/10 paper, but can't figure out how to use the 8 x 14 paper because the s… read more
John Castle
John Castle
BSC in Computing Network Management and Design
265 satisfied customers
HP OfficeJet Pro 6968 printer went offline. How do I get it
HP OfficeJet Pro 6968 printer went offline. How do I get it back on line? … read more
Cody
Cody
Senior Systems Administrator
4,317 satisfied customers
I have an HP 8600. I am attempting to print wirelessly from
I am attempting to print wirelessly from a macbook pro to an HP 8600 office jet pro. The printer is set and tests that it is ready and wireless is on and working. … read more
Shefin
Shefin
Printer and Office Equip. Specialist
Engineering Diploma
3,781 satisfied customers
My HP Officejet Pro #8620 printer quit. I contacted HP and
My HP Officejet Pro #8620 printer quit. I contacted HP and they tell me that I have much on my MacBook Pro computer that is not mine and this has caused the printer problem. Can you help me? … read more
jeffreybongers
jeffreybongers
ICT Support 1/2/3/ Line
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635 satisfied customers
My printer hp officejet pro 8620 has stopped working. I am
My printer hp officejet pro 8620 has stopped working … read more
Harry
Harry
2,219 satisfied customers
I love my HP 8620, but every day I have trouble reconnecting
I love my HP 8620, but every day I have trouble reconnecting it to my home wireless. Can you help? … read more
Suhasini Velu
Suhasini Velu
Bachelor of Engineering
319 satisfied customers
I have an HP Officejet Pro 8620 whoch is "not connected" to
My name is***** have an HP Officejet Pro 8620 whoch is "not connected" to my mac computer. I have tried using the wizard setup on my panel, putting my modem pw and it does not connect. The advice I ge… read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
My printer is online but won't print. Wirelessly. It went
It went offline and hp scan doctor fixed it. I don't remember updating the softwear … read more
Cody
Cody
Senior Systems Administrator
4,317 satisfied customers
I am unable to print, computer says the printer is offline,
I am unable to print, computer says the printer is offline, and yet the device shows online, I have attempted to shut down the printer, computer, and modem with negative results... … read more
Shefin
Shefin
Printer and Office Equip. Specialist
Engineering Diploma
3,781 satisfied customers
I have a HP Officejet Pro 8620 printer and a HP Think Pad.
I have a HP Officejet Pro 8620 printer and a HP Think Pad. They seem to be talking but I cannot print. I have installed the drivers for windows 10 and it says there is an error in installing the softw… read more
Jason Jones
Jason Jones
AAS Information Technology
6,335 satisfied customers
My HP 8620 Home printer on both computers have stopped
My HP 8620 Home printer on both computers have stopped working:( Frustrated as can't get reset. Thanks … read more
technicalcat
technicalcat
Computer Science
840 satisfied customers
My HP Pro 8620 will not print a legal size, landscape PDF
My HP Pro 8620 will not print a legal size, landscape PDF has imaged in the preview. It adds too much left margin cutting off columns on the left. Do I need a new driver? … read more
robert
robert
Bachelor's Degree
2,594 satisfied customers
A new copy machine. Its a Office Jet Pro8710. In trying to
a new copy machine. Its a Office Jet Pro8710. In trying to set it up. it keeps telling us we have a paper jam. We haven't even used it, and we have checked everything inside of the machine, and do not… read more
Josh
Josh
It Support Specialist
Associate Degree
5,163 satisfied customers
I have a HP Officejet Pro 8610. I had a paper jam with a
I have a HP Officejet Pro 8610. I had a paper jam with a page of labels and since then it always jams, even though I've gotten everything out I can see. A white tab broke off in the process. I suppose… read more
RandyNetwork Tech
RandyNetwork Tech
1,758 satisfied customers
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Meet the Experts:

Shefin

Shefin

Printer and Office Equip. Specialist

3,781 satisfied customers

Working as tech support specialist with a worldwide computer manufacturer.

Russell H.

Russell H.

Printer and Office Tech

3,420 satisfied customers

11+ yrs experience, inkjets & lasers, from huge to portable

Andy

Andy

Elec & Comp pro

2,717 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Bernie

Bernie

Printer Technician

1,997 satisfied customers

6+ years experience, Microsoft MCDST/CompTia A+ Certified

Sudipto

Sudipto

Engineer

1,172 satisfied customers

DIploma in Computer Hardware

Md. Sadique

Md. Sadique

Engineer

1,131 satisfied customers

Electronics engineer with 7+ years of experience in repairing office equipments & printers

Handy--Andy

Handy--Andy

Technical

957 satisfied customers

Helpdesk

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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