Printers

Printer repair questions? Ask IT technicians for answers ASAP

Ask an Expert,
Get an Answer ASAP!

My MAC 10.13.2 dosen't work with printer PIXMA MG5220. Maybe…

Customer Question
My MAC 10.13.2 dosen't...

My MAC 10.13.2 dosen't work with printer PIXMA MG5220

Technician's Assistant: How long has this been going on with your Pixma?

Maybe several months

Technician's Assistant: When did you last update the Operating System (OS) on your model

I updated my OS maybe about 2 months ago

Submitted: 9 months ago.Category: Printers
Show More
Show Less
Ask Your Own Printers Question
Answered in 1 hour by:
12/23/2017
Technician: Joel Kalman, Engineer replied 9 months ago
Joel Kalman
Joel Kalman, Engineer
Category: Printers
Satisfied Customers: 1,095
Experience: I am an MIT graduate with a Master of Science degree in Electrical Engineering from UC Berkeley.
Verified

Hello. I am pleased to assist you today. My name is ***** ***** I can help you solve your problem.

Ask Your Own Printers Question
Technician: Joel Kalman, Engineer replied 9 months ago

I can show you how to install your printer drivers correctly so that your printer will work while connected directly to your computer via usb cable, or when connected to your router via Ethernet cable or wifi. We can do this interactively so that I can help you learn the procedure.

Ask Your Own Printers Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Shefin Your Own Question
Shefin
Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
Satisfied Customers: 3,781
3,781 Satisfied Customers
Experience: Working as tech support specialist with a worldwide computer manufacturer.

Shefin is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Shefin

Shefin

Printer and Office Equip. Specialist

3,781 satisfied customers

Working as tech support specialist with a worldwide computer manufacturer.

Russell H.

Russell H.

Printer and Office Tech

3,420 satisfied customers

11+ yrs experience, inkjets & lasers, from huge to portable

Andy

Andy

Elec & Comp pro

2,717 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Bernie

Bernie

Printer Technician

1,997 satisfied customers

6+ years experience, Microsoft MCDST/CompTia A+ Certified

Sudipto

Sudipto

Engineer

1,172 satisfied customers

DIploma in Computer Hardware

Md. Sadique

Md. Sadique

Engineer

1,131 satisfied customers

Electronics engineer with 7+ years of experience in repairing office equipments & printers

Handy--Andy

Handy--Andy

Technical

957 satisfied customers

Helpdesk

< Previous | Next >

Related Printers Questions
Printer gives message: canon driver not available. How do I
printer gives message: canon driver not available. How do I make it available? … read more
Jason Jones
Jason Jones
AAS Information Technology
6,335 satisfied customers
I have a PIXMA MX 492 for several months and the thing will
I have a PIXMA MX 492 for several months and the damn thing will not stop jamming. I have to go through 2 or 3 sheets of paper (pulling the jams out with players) before I get a decent copy. getting r… read more
Steve Asher
Steve Asher
AAS Network Infrastructure
177 satisfied customers
My Canon Pixma MG5220 will not give me the option to scan a
My Canon Pixma MG5220 will not give me the option to scan a 2nd, or more pages to create a PDF. Used to, and I just found the cd disc that came with the printer. I lost this function as Geek Squad rem… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor's Degree
997 satisfied customers
I am getting an error, "type of print head is incorrect.
I am getting an error, "type of print head is incorrect. install the correct print head" … read more
Harry
Harry
2,218 satisfied customers
My QL-800 no longer works--Message says to install printer
My QL-800 no longer works--Message says to install printer drier. Product worked a month ago. … read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
Canon mg25222. Can I make photocopies? I don't understand. I
I don't understand. I wish to make photo copies and wish to lm\\know if this machine will do that and if it will how does it work? … read more
technicalcat
technicalcat
Computer Science
840 satisfied customers
Trouble with double printing with my canon MG3100. MAC OS
about a week and I have cleaned the heads, replace the cartridges. It followed a hugh paper jam … read more
Shefin
Shefin
Printer and Office Equip. Specialist
Engineering Diploma
3,781 satisfied customers
I want to scan a document with my Pixma mx310. A few miunes.
A few miunes. I placed the doc. on the scanning surface & them pressed the SCAN button on the machine... Nothing happens, after I pressed "Black" … read more
Joel Kalman
Joel Kalman
Engineer
1,095 satisfied customers
I want to install my new model HL 21 printer. I have
I want to install my new model HL 21 printer. I have misplaced the CD which came with it. … read more
David L.
David L.
Bachelor's Degree
6 satisfied customers
My Canon pro 100 will only print 4 X 5. Trying to find model
My Canon pro 100 will only print 4 X 5. JA: What Canon model do you have? Customer: Trying to find model number. JA: How long has this been going on with your Canon printer? Customer: Ever since Apple… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,554 satisfied customers
Just upgraded to Mac 10.13.2. My Brother printer appears as
Just upgraded to Mac 10.13.2. My Brother printer appears as not connected. Is it not compatible? It is HL2170W … read more
Elgin Vega
Elgin Vega
IT Consultant
Science Bachellor
133 satisfied customers
I have Canon MG5220. I use MP Navigator EX when scanning and
I have Canon MG5220. I use MP Navigator EX when scanning and I make PDF files with it. However when I updated my Mac to macOS High Sierra the application would no longer run. Can I get an updated vers… read more
Russell H.
Russell H.
Printer and Office Tech
Vocational, Technical or Trade Scho
3,420 satisfied customers
Pixma Model MG5220 has error message to unplug and contact
Pixma Model MG5220 has error message to unplug and contact service center. Will not allow me to put in new ink. … read more
Josh
Josh
It Support Specialist
Associate Degree
5,163 satisfied customers
I am receiving the following error when I turn on the
I am receiving the following error when I turn on the printer: B200 PRINTER ERROR HAS OCCURRED-UNPLUG THE POWER CHORD AND CONTACT TH E SERVICE CENTER. HELP! … read more
Josh
Josh
It Support Specialist
Associate Degree
5,163 satisfied customers
My PIXMA MG5220 has a printer error. I've unplugged
My PIXMA MG5220 has a printer error. I've unplugged everything and replugged twice--still the printer error. … read more
technicalcat
technicalcat
Computer Science
840 satisfied customers
I have a Pixma MG5220 series and there is a small piece of
I have a Pixma MG5220 series and there is a small piece of paper stuck in it. The error message is Rear Cover The paper is jammed Clear the paper and press ok. How do I get the paper out, cannot see i… read more
Russell H.
Russell H.
Printer and Office Tech
Vocational, Technical or Trade Scho
3,420 satisfied customers
I have a Canon Pixma MG7720 printer. I print from my laptop.
I have a Canon Pixma MG7720 printer. I print from my laptop. I cannot get the connection to stay. Every time I use the printer I have to go into it and connect it successfully. It just won't stay conn… read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
I have a cannon pixma that supposedly prints, photocopies and
I have a cannon pixma that supposedly prints, photocopies and scans. I cannot get the scanning function to work, and I need to be able t use it desperately today. Any help… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor's Degree
997 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x